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NB: This vacancy closed to applications on 21/05/2019.

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Outpatient Appointments Supervisor

Job Reference: 292-1699058-CE

The Princess Alexandra Hospital NHS Trust
£18,813 - £20,795 Per Annum + 5% HCAS

The Role

We have 1 permanent post that has arisen due to a vacancy for a dynamic individual to join the booking team as a supervisor .

We are looking for a methodical, self-motivated individual who can use their initiative and knowledge to maintain an excellent appointment booking service, review the clinic utilisation for given specialties and liaise with managerial staff regarding all aspects of the outpatient service. The individual should have experience supervising staff and show an ability to problem solve and create a team spirit.

Applicants should demonstrate previous involvement in administrative processes , a keen interest in data quality ,excellent communication and telephone skills, good attention to detail and evidence of competency in a range of IT applications and people management..

The successful candidate must be reliable, flexible and have excellent communication skills. Team working, ability to prioritise workload whilst maintaining confidentiality at all times is essential. Have you got what it takes to join our dynamic team?

For this role you will need excellent communication and telephone skills, good attention to detail and a competency in a range of IT applications and evidence of supervising staff.

For further details / informal visits contact:

e-Referral, Reception & OPD Services Manager –

Julie Hendy 01279 444455 Ext 3105

About us

The Princess Alexandra Hospital NHS Trust believes in investing in all our staff and rewarding high standards of care whilst "building for excellence" and in return we expect our staff to uphold the Trust values which are Respectful, Caring, Responsible and Committed.


Princess Alexandra Hospital is conveniently located in Harlow, Essex just 25 minute drive to London Stansted Airport and 25 minutes train ride to London Liverpool Street. Harlow also has excellent road connections across England, with the M11, M25, A10, M1 and A1 all on its doorstep.

What we can offer

Full induction process * Structured pay scheme with annual increments * Additional living supplement to your basic salary * Minimum 27days annual leave plus bank holidays ( pro rata for part time staff ) *
NHS Pension scheme * Flexible working patterns * Onsite creche facilities * Child care vouchers * Annual appraisals with career pathways * In-house training courses * Discounted hospital restaurant * Onsite accommodation subject to availability.

All new staff joining Princess Alexandra Hospital will be subject to a probation period of 6 months.

Priority for this appointment will be awarded to any officially identified NHS staff "at risk"

This organisation is committed to safeguarding and promoting the welfare of Children and Young People, and Vulnerable Adults. Offers of employment are subject to pre-employment NHS screening checks.

Providing false or misleading information or unsatisfactory pre-employment checks may result in the offer of a post being withdrawn.

Applicants who have a disability and meet the minimum shortlisting criteria for the post will be invited for the next stage of the recruitment process.

We aim to represent the diversity of our local communities and positively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, disability, religion or belief.

Why not Come Home to Harlow and Work with us!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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