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NB: This vacancy closed to applications on 29/04/2019.

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Healthroster Systems Reporting Officer

Job Reference: 395-CC117-19-A

Employer:
NELFT NHS Foundation Trust
Department:
Human Resources Systems
Location:
Phoenix House, Basildon, Basildon
Salary:
£19,409 - £22,683 plus HCAS p.a pro rata

Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.

NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.

We are committed to continuous learning to improve patient outcomes so this means that we are also committed to the professional development of our workforce. We want to ensure you have the opportunity to grow and progress within NELFT, so take the first step on this journey by joining us now.


We are looking for a Healthroster/System Helpdesk Officer to join our developing team which supports staff with HR System queries.

The main responsibilities of the post are:

- Provide a 2nd line helpdesk service - investigating, problem solving and dealing with system maintenance
- Provide training, advice and assistance to system users
- Ensuring staff queries about the use of the HR systems are answered in line with Trust guidance and governance requirements
- Maintenance and audit of HR systems data and databases
- Support the payroll extraction process
- Provide and support the production of ESR and Healthroster Reports

The ideal candidate should have:

- Knowledge of electronic rostering systems
- Analysis of data & producing reports
- Good understanding of IT and applications
- Good customer service and experience of dealing with difficult situations

 


This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

At NELFT we set very high standards to ensure we provide quality services. We require prospective employees to carry out an online literacy and numeracy test, equivalent to NVQ Level 2. For more information regarding our assessments, please visit our website. If you are shortlisted, invited for interview and successfully offered the post, you will be required to undertake an assessment for these skills during the pre-employment checks.

 

High Cost Area Supplement – Essex

 

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,000 to a maximum of £1,733)

 

Starting with NELFT

 

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.



For further details / informal visits contact:

Victoria Hogg, HR Systems Manager
Victoria.Hogg@nelft.nhs.uk




As an employee of NELFT, you will receive the following benefits:

  • Excellent working environments in a mix of state of the art and historic buildings
  • Agile working with outstanding ICT support
  • A long-standing and award-winning approach to Equality and Diversity with supportive networks for ethnic minority staff, staff with disabilities and LGBT staff
  • Staff Benefits including NHS Pension, childcare vouchers, a salary sacrifice car scheme, the MyTrustBenefits discount scheme, cycle scheme and Annual Leave Sale / Purchase scheme, trade union membership and a range of ambassadorial roles
  • A focus on staff health and wellbeing featuring subsidised gym membership, access to Mindfulness, walking groups and other wellbeing support.

We have signed the skills pledge and are an accredited Improving Working Lives organisation. We are committed to staff development and offer opportunities which include a wide range of training options and an active Quality Improvement Programme

Equal opportunities employer
We are committed to equal opportunities and diversity, are Disability Confident and therefore welcome applications from all sections of the community, people of all protected characteristics.

Correspondence with us
You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post.

In the event of a high number of responses to any advert, NELFT reserves the right to close the vacancy early. .

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

By applying for this post you are agreeing to NELFT NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.



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