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NB: This vacancy closed to applications on 31/03/2019.

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Communication and Engagement Co-ordinator

Job Reference: 387-WC-2180-LS

University Hospitals Bristol NHS Foundation Trust
Bristol Royal Hospital for Children, Bristol
£24,214 - £30,112 pa

We are looking to recruit a full time communication and engagement co-ordinator to join our team, to take a leading role in expanding our engagement with young people and parents.

You will be involved in using social media and web based platforms, alongside supporting face to face groups and events in partnership with clinical teams. You will also support our Young Person’s Involvement Worker in running our monthly Youth Involvement Group.

You will have experience in working with children and young people in engagement and involvement as well as a good understanding of the range of social media tools available and how to optimise their use to engage service users and encourage two way interactions. You will need to work proactively with guidance and support from the team to develop this agenda, supporting the clinical teams to build their partnerships with their patient groups.

You will be based with the LIAISE team at the Bristol Royal Hospital for Children provides a range of support services to patients and families using the hospital. Therefore you will also participate in the team service rota, providing simple information and guidance to families both face to face, by telephone and by email, and escalating more complex issues where appropriate.

You will work alongside our Support Assistants, Young Person’s Involvement Worker, Family Support Practitioners, and the LIAISE Team Manager, together with service volunteers and a wide range of hospital staff, so confident interpersonal skills are essential, together with excellent organisational skills to ensure that activity is well co-ordinated and can be prioritised based on the frequently changing needs of services and their users.

This is a full time post working predominantly Monday to Friday but as your focus will be engaging with children and young people, some flexibility will be required including occasional evening and weekend working.

For further details / informal visits contact:

Lisa Smith, LIAISE Team Manager or Sara Reynolds, Young Person’s Involvement Worker on 0117 342 8065 or email

University Hospitals Bristol NHS Foundation Trust is one of the largest acute Trusts in the country and the major teaching and research centre for the South West. With over 9,500 staff, over 100 different clinical services, working in nine hospitals in the centre and to the south of Bristol, we offer a wide range of careers and jobs. Together we support the delivery of excellent care to the people of Bristol and beyond.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

University Hospitals Bristol NHS Foundation Trust is an equal opportunities employer actively working towards a diverse workforce. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.


  1. Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. We may also contact you by texting the mobile number, if provided, on the application form. Due to high volumes of applications, vacancies may be closed before the closing date.
  2. As a guide interviews should usually take place within 3 weeks of the closing date.
  3. When providing employment reference details, please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
  4. All staff identified as AT-RISK who meets the requirements of the post will be prioritised accordingly. Priority will initially be given to University Hospital Bristol employees.
  5. The Trust uses the recruitment platform TRAC systems to administer all stages of the recruitment process meaning that information in regard to shortlisting will not be communicated via NHS Jobs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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