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NB: This vacancy closed to applications on 29/03/2019.

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Administrator - Admin Bank

Job Reference: 816-638

£17,460 pro-rata

Navigo Admin Bank Administrators


Salary: Band 2

Hours per Week: Hours as and when required

Job Type: Administration Bank Staff


NAViGO Health and Social Care CIC provide health and social care services to a population of 158,000. We are a progressive and ambitious organisation that aims to support those living with a mental health illness, their carer’s and families in the simplest and most effective ways. We are different because we know working with the same methods doesn’t work forever; and we will continue to challenge the way we do things to create the best services that are centred on the people who use them.


Why should you work for us?


*CQC overall rating GOOD 2017

*We are in The Sunday Times Top 100 Best Not-for-profit Companies to work for 2018

*Winners of The Sunday Times Learning and Development Special Award 2017

*Outstanding national NHS Staff Survey 2016

*Glowing Community Mental Health Survey results for 2016

*Positive Practice in Mental Health Collaborative – Eating Disorder Category Winners 2016

*Positive Practice in Mental Health Collaborative – Acute Pathway Winners 2016

*TMS@NAViGO winners of Medipex Mental Health & Wellbeing Innovation Award 2017

*Our Community Mental Health Services for Older People reaccredited by The Royal College of

Psychiatrists 2016

*And these are just the most recent achievements!


We really are different; we’ve purchased a garden centre and a caravan. Why? We’re growing and improving our services year on year; which means we also have to work hard at finding new ways to make our service sustainable. This social enterprise is about working together with local people to create services that are owned by the community, supported by it and loyal to it. It’s challenging, it’s exciting and we want like-minded people to join us.


We are looking for polite, positive and enthusiastic individuals to join our Admin Bank working on an as and when basis within the Administration teams that support clinical provision. If you think that’s you, please read on…


We are looking for people who have an ability to take direction, prioritise work and multi-task. We need good secretary/administrators who are keen to work as active team members within our well-structured Administration teams.


If you have excellent communication and customer service skills and can contribute to an award winning service which meets the needs of people with mental health problems we would like to hear from you, so if you feel you want to be part of our success then please read on …


You will have had previous experience of working in an office environment and be able to communicate and liaise with a range of people. The ability to develop, establish and maintain positive relationships with both internal and external personnel is required with the ability to adjust your communication style and content appropriate to the audience.


Alongside a helpful telephone manner you will have the ability to undertake general office/administrative duties including typing, scanning, photocopying, reception. You will be robustly supported by the Admin Team Leads and Admin Managers with ‘on the job’ training being set up to enable you to work as a useful member of the admin team.


Successful applicants will have a sound educational background with GCSE level A to C (or equivalent) in both English Language and Mathematics with a minimum qualification of RSA II, OCR 2 or Keyskills Typing/WP standard (or equivalent).


You must be reliable, self-motivated and have a positive attitude and a commitment to team working.


It is essential that applicants are customer focused, efficient, flexible, adaptable and able to demonstrate a tactful and diplomatic approach.


Successful applicants will be instrumental in ensuring a positive service user experience treating service users, visitors, families/carers and colleagues with respect and courtesy whilst maintaining confidentiality at all times.


If you are able to demonstrate all of the above qualities and experience and would welcome the opportunity to become an integral part of an excellent organisation then we look forward to hearing from you.


We will offer you induction to your new role with ongoing support within our Teams along with access to all relevant mandatory training.


Please note that all positions are subject to the receipt of DBS clearance, medical clearance and satisfactory references. All posts will also be subject to a successful probationary period.


Please note that all new employees joining NAViGO will be able to contribute to the NHS pension.


All applicants must meet the person spec fully to be shortlisted for interview and due to the ongoing recruitment process previously unsuccessful applicants will not be considered

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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