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NB: This vacancy closed to applications on 06/03/2019.

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Trust Recruitment Coordinator - Berkshire

Job Reference: 922-982D-18

NHS Professionals - Corporate Staff
Client Relations
£19,800 - £23,100 per annum

Who are NHS Professionals?

One of the biggest challenges NHS trusts face, is ensuring the quality of patient care whilst working within strict budgets. A lack of available staff means unfilled shifts, which in turn leads to unfilled commitments to patients and their families. What NHS trusts need is a reliable supply of experienced staff, ready to step in and fill shifts when trusts need them most.

And that’s where NHSP comes in. Owned by the Department of Health and Social Care (DHSC) and part of the NHS family, NHSP is the market leader in managed flexible worker services. We work in partnership with 55 NHS trusts to provide a service that combines an intimate understanding of the trusts’ temporary workforce requirements with the reassurance of a safe, quality and reliable supply of cost-effective temporary staff. And because NHSP is wholly owned by the Department of health, all our profits are reinvested in growth to save money for the NHS.

Right now, we have over 120,000 members registered on our bank from various roles, grades and specialities. Our bank members fill around 26 million hours for our clients each year, working flexibly around their lifestyles by choosing the hours that suit them.

With the NHS under increasing pressure, we are committed to helping trusts deliver sustainable workforce solutions which enable world-class patient care.

Trust Recruitment Coordinator –Berkshire Healthcare NHS Foundation Trust

Based at Maidenhead, Bracknell, Reading, Slough

Regular travel in the region, therefore driving licence is required.

Band 4 – £19,800 - £23,100 per annum

Hours – 37.5 hours per week


Are you a motivated and innovative recruiter looking for their next move within an organisation who can offer career progression? If 'Yes' this could be the perfect job for you!


We are currently looking for a highly motivated individual to be based at our client Trust to deliver all activities and processes to enable the attraction, registration and validation of health care workers in response to local client demand.

You will therefore be in a unique position to contribute operationally to the delivery of our services to clients and other stakeholders.

Key objectives of the role include:

  • Based at one of our client Trusts, deliver and support all aspects of flexible worker (‘FW’) registration and validation activity based on Trust demand, including applicant engagement, screening, interviewing and document scanning.
  • Perform the role of subject matter expert in all matters relating to FW registration and validation activities, including cross-functional linkages, processes and systems.
  • Work on face to face assessment and registration processes, ensuring service delivery to required timescales, KPIs and quality standards.
  • Represent NHS Professionals (‘NHSP’) to Trusts and NHSP FWs across a range of operational, quality and complaints management processes.
  • Identify and progress service development opportunities as they arise through FW and Trust contact and knowledge of their requirements, seeking opportunities to increase shift fill.
  • Act in both FWs’ and Trusts’ interests when dealing with internal NHSP departments to ensure quality and value of service, maintaining professional relationships throughout.
  • Act in such a way as to uphold and enhance good standards and the reputation of NHSP.

You will have experience of working in client-facing, customer service roles, ideally with some knowledge of recruitment or similar managed service functions, and will have the knowledge and skills required to engage with clients at all stages of the registration process. Your experience will also include general office skills, a good standard of IT user knowledge as well as excellent written and spoken English.

If you are looking for a fresh challenge, love working on the front line engaging with people and have the personality, flexibility, knowledge and experience required helping us deliver a high level of service to our clients, along with the ability to work in a highly motivated and performance driven team, then we want to hear from you.


We offer very competitive terms and conditions which includes an attractive basic salary offering progression for exceptional performers, access to a stakeholder pension scheme, 27 days annual leave per year plus public holidays. In addition, other benefits offered include health and well-being support, access to a discount scheme and an employee recognition scheme.

Please note: in 2010 NHS Professionals moved to Limited Company and therefore Agenda for Change terms and conditions are not applicable to this role.

We reserve the right to close this vacancy early if sufficient applications are received. We will not contact unsuccessful applicants, therefore, if you do not hear from us within 14 days of the vacancy closing, your application has been unsuccessful

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