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NB: This vacancy closed to applications on 08/02/2019.

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Service Manager - Community Pain Management Services

Job Reference: J210-LN05

Connect Health
Competitive Salary Plus Benefits

Our mission is to revolutionise persistent pain management and empower the community of Lincolnshire through support, information, expertise and resources to live well with pain. We are working in collaboration with Pain Revolution Australia and Lorimer Moseley to bring the Pain Revolution to life in the UK which is hugely courageous and very exciting! This concept is gaining recognition around the world and has only been delivered in Australia so far. Connect Health are delighted to bring this exciting concept to Lincolnshire!

Our mission is supported by a tried and tested infrastructure of experts in Business Intelligence, IT and Digital Innovation, working alongside some of the top Clinicians in the field, expert patients and community leaders to collaboratively create platforms to support our people and our patients.

Connect Health is the largest, independent provider of integrated community MSK (musculoskeletal) services (including orthopaedics, pain and rheumatology) in the UK, serving over 300k NHS patients pa across 19 CCGs and 100+ business.

We’ve got many accolades including being a finalist for an HSJ values award 2018 for IT and community service re-design and we’ve won numerous awards for our commitment to colleagues and making Connect a great place to work.

We’re a team of pioneers, dynamically driving forward quality, whilst keeping “the people” at the heart of everything that we do.

We hold these values close to our hearts and put them at the core of the recruitment process and operational delivery. To compliment this, we have in-house programmes to support Developing Consultant roles, Subject Matter Experts, accredited Leadership and Management development and Accelerated Development Programme for Persistent Pain Management.

‘If we don’t consider our key stakeholders, patients, tax payers and our colleagues, when making decisions then we have failed’ – Andrew Walton Exec Chair


We currently provide high quality clinical services for over 300k patients across the UK via face to face and virtual consultations, evidenced by the largest database of MSK outcomes in the world, housed in our own data warehouse. Connect are looking for an outstanding, dynamic, forward thinking Service Manager to provide leadership to a new community pain team, serving the community of Lincolnshire. The Service Manager will be committed to delivering high quality, efficient and accessible healthcare, and will share our passion for digital innovation and service transformation. This is a very exciting opportunity for an agile and proactive leader and their team to change lives and lead the revolution.

What makes us different?

  • Largest provider of Integrated MSK services in the UK
  • Revolution Pain Partners
  • Largest database of MSK outcomes in the world, driving Research and Quality.
  • Dedicated digital innovation team, implementing technological solutions to support clinicians and patients.
  • Flexible working with a “just ask” policy, as well as remote and clinic working.
  • Career Development programmes and pathways
  • Network of clinical experts supporting supervision and sharing skills/expertise.


  • Day off on your birthday every year
  • Competitive salary
  • Recognition programme including annual awards ceremony ‘Bee Celebrated’
  • Comprehensive Clinical Supervision Framework
  • Internal development programmes and Career pathways
  • Flexible working opportunities to balance home and work life
  • Pension Scheme
  • Performance related pay progression and bonus scheme
  • Salary sacrifice schemes including Smart Tech and Cycle to work
  • An online discount portal with thousands of deals including discounted cinema, holidays and shopping

Please note: We are recruiting for a number of locations in Lincolnshire. Please state any preference on your cover letter – it is not necessary to submit more than one application.

We wish you the best of luck!

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