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NB: This vacancy closed to applications on 16/01/2019.

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Operational/Team Manager

Job Reference: 833-HK-CS-26-19

(CS) Leeds Community Healthcare NHS Trust
Merrion House
£33,222 to £43,041 per annum

We are delighted to announce that we have been rated as a “Good” organisation by CQC and our Adults Services were rated ‘Outstanding’ for caring.

MAre you a motivated, efficient and supportive team player with exceptional leadership and management skills? Do you enjoy helping people and making a difference to the lives of families, children and young people? Then the MindMate Single Point of Access (SPA) Operational Manager is the job for you.

Leeds MindMate Single Point of Access (SPA) is a Leeds Community Healthcare NHS Trust hosted service that receives referrals for school-age children and young people, who need support with their emotional wellbeing or mental health difficulties. We are based in a call centre environment at Merrion House in Leeds City Centre. We receive referrals from professionals by email or telephone, triage them accordingly and then allocate to the most appropriate service. From October 2018 we started accepting self-referrals directly from young people and families. The team comprises of administrative staff and clinicians from The Market Place, Northpoint, Child & Adolescent Mental Health Services and the Cluster.

About You

The successful candidate will have demonstrable leadership skills and be able to evidence strategic and operational thinking. They will be adaptable, approachable and have the ability to use their own initiative as well as working as part of a team. We are continuously looking to improve the service we offer and you will be expected to drive forthcoming changes at a strategic and local level and have good change management skills. A background of having worked in children's services, mental health, and/or an understanding of children's services and referral pathways would be desirable.

The Leeds MindMate Single Point of Access (SPA) uses multiple electronic databases such as the Mosaic, SystmOne, Synergy and CareNotes. Therefore a high level of computer literacy, comm unication and multi-tasking skills are essential to the role. Experience of working in a busy and fast-paced environment with live databases and patient contact, especially via the telephone, would be advantageous.

Please note that due to the nature of this role, you will need to be able to travel independently across the area and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

*We would strongly advise that interested candidates consider arranging a brief visit to MindMate SPA. For enquiries: Ms Vandhna Sharma, Operational Manager, 07983 921408 or 0300 5550324*

Interviews will be held on 4th February 2019

If you are successful in being offered a position which involves working with patients, you will be required to undertake a Disclosure and Barring Service (DBS) check. The level of check required is dependent upon the position that you have applied for. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £48.83 or Standard £30) from your salary. There will be no charge if you are enrolled in the DBS Update Service.

**Please be advised that at all stages of the recruitment process NHS staff from the Yorkshire and Humber region designated ‘at risk’ or ‘affected by change’ will be given priority consideration. If you are ‘at risk’ or ‘affected by change’ please make it clear on your application so that you receive priority consideration.**

Please note: all correspondence regarding this vacancy including the interview process will be sent to your registered NHS jobs e-mail address.

Please ensure you meet all the essential requirements in the person specification before applying for this vacancy.

Recruiting Managers may close an advert once sufficient applications have been received therefore all candidates are strongly advised to complete their application as soon as possible.

If you have not heard within four weeks of the closing date please assume that on this occasion you have been unsuccessful.

The Trust operates a no smoking policy and is a smoke free environment.

We are committed to improving the working lives of our employees and we have an active flexible working policy and welcome applications for job share and flexible working. As an equal opportunities employer we also welcome applications from anyone, irrespective of age, sex, sexual orientation, race, religious beliefs or disability as we embrace diversity within our workforce.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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