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NB: This vacancy closed to applications on 18/01/2019.

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Ward Clerk - Critical Care

Job Reference: 175-1819-CCA1622

Royal Papworth Hospital NHS Foundation Trust
Critical Care
Papworth Everard, Cambridgeshire
£17,460 to £18,702 pa

As the largest and leading specialist cardiothoracic hospital in the UK, Royal Papworth Hospital is dedicated to providing patients with the best possible care through the excellence of our caring staff.

In September 2017 the hospital was delighted to receive a royal title following approval from Her Majesty The Queen. Royal Papworth will become the first Royal Hospital in the East of England, in recognition of its pioneering history and continued commitment to developing the treatments of the future. We look forward to welcoming you to Royal Papworth and becoming part of our future.

Royal Papworth Hospital NHS Foundation Trust is located in a bespoke, purpose-built hospital on the world-class Cambridge Biomedical Campus (CBC). The Administrative Services are based in Huntingdon.


As we plan for our move to the New Papworth Hospital in April 2019, the Critical Care team are looking for an enthusiastic and well-motivated individual to join us on a Full-time basis as a Ward Clerk. Our working day is from 08.00 to 20.00 over 365 days a year - the working day is split into early and late shifts with some weekend and bank holiday working.

We are ideally looking for one full-time and one part-time individual, though we are flexible and can accommodate two part-time workers, subject to service need.

This position would suit an individual who can be flexible with their working hours and who can support some evening/weekend shifts.

In this role you will be supporting patients, visitors and the Critical Care team by providing a consistent, co-ordinated and flexible clerical and reception service; you must be able to multi skill whilst ensuring that all work is completed to a high standard. This rewarding role requires a positive outlook and the ability to work within a demanding environment, displaying empathy whilst maintaining a professional approach.

Key skills for this role are excellent communication and good customer care. Often as the first point of contact for visiting families, these duties will require tact and diplomacy in a busy department.

The post holder should be able to deliver good customer service and have the confidence and experience to deal with general enquiries and telephone calls. Clerical duties require diligence to ensure patient data is recorded efficiently, confidentially and accurately. After an initial training period you will be working with minimal supervision so candidates must be able to use their own initiative. Previous ward clerk experience and knowledge of patient databases is desirable but not essential as full training will be provided.

For more information or to arrange an informal discussion, please contact Rajesh Patel, Operational Service Manager on 01480 364888.

Closing Date: 18th January 2019

Interview date: 31st January 2019


** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, Occupational Health Service, Personal Support (via Occupational Health), Childcare Vouchers, Onsite Gym, NHS Discounts, Chaplaincy, Staff Recognition Scheme, NHS Fleet Car Scheme, Cycle Scheme, Corporate Gym Membership, Low cost Home Ownership Schemes, Subsidised Restaurant, Programme of Social Events, Flexible Working Options and Library.

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Border Agency requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Border Agency website.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

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