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NB: This vacancy closed to applications on 30/09/2022.

Helpdesk Coordinator

Job Reference: 274-LPFT8369

Employer:
Lincolnshire Partnership NHS Foundation Trust
Department:
Estates Management
Location:
Fen House
Salary:
£21,730 to £23,177 pa

Here at LPFT, our people lie at the heart of everything we do.

We employ around 2,700 staff who are pivotal in our success.

Do you want to join a Trust rated by our own staff as one of the best mental health trusts in England, located in a county heralded as a fantastic place to live and work?

We provide mental health, learning disability and autism services to a local population of over 755,000 across 45 sites, as well as specialist services for children and young people.


The Estates Shared Service; Lincolnshire Partnership NHS Foundation Trust (LPFT) and Lincolnshire Community Health Services NHS Trust (LCHS) is looking to recruit a HelpDesk Coordinator.


The post holder will provide support to the Estates & Facilities service; serving the needs of LPFT, LCHS, and other partnerships. The HelpDesk Coordinator is a key member of the team and will work closely with all NHS colleagues contributing to the smooth running and efficiency of the Estates & Facilities Department.


The post holder will be responsible for ensuring Estates & Facilities requests are dealt with in a professional and caring manner; ensuring patients and visitors are treated in a safe and appropriate environment, and that staff are able to effectively deliver the required care, through the appropriate design and implementation of systems, projects and utilities.


You must be suitably qualified and have relevant experience. The successful candidate will be a self-motivated individual with good communication skills and possess the ability to work on their own initiative. Whilst desirable it is not essential that applicants have experience in working in a Healthcare environment.


If you feel that you have the right skills and you are keen to develop then we look forward to hearing from you.




We are leading the way with mental health transformation projects. Multi-million-pound schemes to transform patient environments and radically redesign community services are currently underway, as part of our commitment to reshaping the future of mental healthcare.

We believe the key to high quality patient care is a contented workforce. This is reflected in the Care Quality Commission rating us as ‘outstanding’ for well led and ‘good’ overall, and 75% of our staff recommending us as a place to work.

We offer options for flexible working and provide development pathways and opportunities. We have a proud partnership with the University of Lincoln and the Lincoln Medical School, which has expanded our academic offerings to nurture talent across the Trust.

We are committed to ensuring our workforce is diverse at all levels. We are currently under-represented particularly at senior leadership level, so we welcome applications from women, people with disabilities, people from black and minority ethnic backgrounds, and those from the LGBT communities.

We support and celebrate diversity. We have active staff network groups for Black Asian Minority Ethnics (BAME), Lesbian Gay Bi-Sexual Transgender (LGBT+), staff with Mental and Physical Lived Experience (MAPLE) and our dedicated groups for men and women. We are a Silver Standard Employer with ENEI, were in the top 100 organisations in the county within the Stonewall Index (in 2019), and have been a finalist for the Health Service Journal (HSJ) Mental Health Trust of the Year Award two years in a row.

We offer 24-hour services within our Inpatient, Crisis and SPA teams, if you are successfully appointed to posts in these areas or others that might have specified, you will be required to work unsociable hours and shift patterns.


Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.



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