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NB: This vacancy closed to applications on 11/08/2022.

Administrative Assistant (Mental Health)

Job Reference: 301-GF-22-148516

Midlands Partnership NHS Foundation Trust
Mental Health
£18,870-£19,918 pro rata

An award winning organisation with over 9000 employees across services in North & South Staffordshire, Shropshire, Hampshire, Isle of Wight and Essex, we are one of the largest integrated Health and Social Care providers.

What can we offer you?

  • Our SOOTHE resources are supporting staff across the trust with their physical and mental health. In addition to the support offered from our occupational health provider Team Prevent.

  • Counselling support and lifestyle information with advice on a variety of personal matters

  • Annual Big SOOTHE week provides time to reflect on the demands following the pandemic and connect with others to feel able to face future challenges as we move forward.

  • “In our Gift” provides a platform for your voice to be heard to implement change

  • Purchase additional annual leave as well as wellbeing days

  • Career development opportunities and coaching

  • Access to in house training programs, leadership management and NVQ qualifications as well as our wellbeing and recovery college

  • Innovative research training program entitled STARS (Supporting the advancement of Research Skills)

  • Flexible working wherever possible including opportunities for homeworking

  • Opportunities to connect of important issues such as Sustainability and digital working

  • Empower and engage our staff with LOVE awards, LOVE long service awards and STAFF Surveys

  • Cycle to work scheme

  • Commitment to create a more diverse and inclusive organisation through our Staff Equality Network

  • NHS pension scheme

  • You would be eligible for NHS discounts including blue light card and red guava

Job Detail:- Permanent Band 2, Tuesday to Friday (30 hours) 9am - 5pm. Based in central Cannock, with the need to work from our Stafford office, at St George’s Hospital as required. There is ample parking at each location.

We are interested to hear from applicants who are computer literature and confident communicators, keen to work in a very busy admin team who provide reception and administration services to the secondary Mental Health Teams within the West of South Staffs.

What are we looking for?

  • A person who is flexible, resilient and conscientious
  • Is a confident communicator, with strong customer service skills
  • A person who has good grammar and written skills
  • Honesty, integrity and commitment
  • Computer literate, with experience of clinical systems (or similar)
  • An enthusiasm to provide a high quality admin service
  • Ideally you would hold an NVQ level 2 or equivalent qualification/experience.

What will the role entail?

  • General administration including producing letters
  • Large number of telephone enquiries from health professionals and from patients/families often of a challenging or sensitive nature
  • Reception duties, meeting and greeting visitors etc
  • Working as part of a very busy admin hub team

We value your skills and experience and can provide you with a fantastic opportunity to work within the NHS and deliver a great experience for service users. Many of our Admin Assistants have successfully secured Band 3 posts within our Service, and we are able to offer training such as NVQs in Business Admin for example.

If you have any queries, please email Admin Team Leader.


IMPORTANT INFORMATION about your application. Please read. .

The Trust treats personal data collected during the recruitment process in accordance with the Information Governance Policy. Information about how your data is used and the basis for processing your data is contained within the Trust’s Privacy Notice

1. UPDATES & CORRESPONDENCE – All correspondence will be sent via email to the email address you used when making your application. Please check your email regularly. If you have selected updates by text messaging we will also correspond via this method.

2. EMPLOYMENT CHECKS – If selected for interview, you will be sent an email with the details of the documentation you need to bring along with you to verify your Right to work in the UK, your identity and DBS Check. Failure to bring the documentation will delay your employment if you are successful at interview.

3. REFERENCES - Please ensure you provide email addresses for all referees for the last 3 years of employment and advise of any gaps in employment. We will not request references prior to interview unless you have given permission on your application form to do so, however, if you are offered a position with the Trust, references will be requested at the point of offer and by completing this application you are giving your approval for this information to be requested.

MPFT is committed to the equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates from all areas of the community, who meet the specific criteria of the post regardless of race, gender, religion, sexual orientation, age, physical / mental disability or offending background.

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment.

The Trust has a positive attitude to employees and job applicants with mental health issues.

PLEASE NOTE: should we have a high volume of applications the Trust may close the vacancy early

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