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NB: This vacancy closed to applications on 10/07/2022.

Rehabilitation Clinical Support Worker

Job Reference: 185-A-22-124034

Royal Devon University Healthcare NHS Foundation Trust (formerly Royal Devon and Exeter NHS FT)
£20,330 - £21,777 Per annum pro rata

We offer a fantastic benefits package with competitive pay rates, annual leave of 27 days increasing to 33 days after 10 years, access to the NHS Pension Scheme to which you and the Trust contribute. Our Medical workforce has separate arrangements. Alongside this there are extensive training development opportunities with paid mandatory training, support for flexible working and access to an On-site Ofsted graded ‘Outstanding’ Nursery. We promote a healthy work life balance, provide an Occupational Health Service to support you at work and have a number of NHS discounts available either directly through ourselves or online through NHS Discounts. As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more!

The Royal Devon University Healthcare NHS Foundation Trust provides Acute and Community services across Exeter and East Devon serving a population of more than 450,000 people. In our latest CQC full inspection of our services, the Royal Devon received an overall rating of “good”. We were rated as “outstanding” for our Emergency and Critical Care services, and for Caring Trustwide.

The Royal Devon University Healthcare NHS Foundation Trust has been ranked as the joint best performing non-specialist Trust in the country for overall patient experience of care in the 2016 Care Quality Commission (CQC) Adult Inpatient Survey.

The main hospital site is in the historical Cathedral city of Exeter that has abundant family amenities and beautiful surrounding countryside. It is situated in the middle of the South West Region with easy access to the countryside and coast of Devon and Cornwall. It is well served by rail, road and air links. Good educational facilities such as the University of Exeter and good Ofsted rated schools are available locally. Our Community sites are equally well positioned and are a good place to work.

Enjoy a good quality of life in the South West and be part of our caring workforce.

Are you a team player who would like to make a difference to people’s lives? Would you like to develop your knowledge and skills in rehabilitation & urgent care response? We are seeking an enthusiastic fulltime band 3 Rehabilitation Support Worker to join our Exeter Community Neurological Rehabilitation team.

The focus of the role is to:

  • assist therapists with the patient assessment process & carry out treatment programmes e.g. mobility & transfer practice, drink & meal preparation, cognitive tasks, personal care activities, exercise programs, practicing use of equipment.
  • assist in providing rehabilitation programmes primarily to people with neurological conditions (including Stroke, Multiple Sclerosis, Motor Neurone Disease, Cerebral Palsy, Spinal Cord Injury & Functional Neurological Disorder).
    • assist the Urgent Care Response team approximately two shifts per month (shift times usually 8-4pm, 10-6pm or 12 – 8pm. The ability to work between the hours of 8am and 8pm and weekends is therefore essential.
    • order equipment and carry out other therapy related administration tasks.



You will be supported by highly experienced Occupational Therapists, Physiotherapists, Nurses & Rehabilitation support workers. Treatment is carried out one to one or in groups; working in patient’s homes, out-patient gyms and Leisure Centres. The team liaises closely with other services, for example – social care, urgent care response, Neuro Psychology and Speech and Language colleagues to provide the best rehab opportunities we can offer to our patients.


You will be responsible for managing your diary and carrying out follow up phone calls with patient’s, carers & families and will need to have good IT skills.

We will offer:

  • Supervision / support from Physiotherapists / Occupational Therapists
  • Opportunities for career development / learning
  • Peer support
  • Shadowing other teams / services

Feedback from patient surveys highlighted that the majority of patient’s would be extremely likely to recommend our service to their family or their friends. Staff within the team have reported they enjoy working within a friendly, welcoming and supportive team.

Please read the person specification attached to ensure you are aware of the skills / qualifications / other essential requirements needed when applying for the post. Part time hours would be considered.

If you would like to discuss the post please tel. 01392 465666 and ask to speak with any of the following staff: Lisa Butler / Claire Thomas (Physiotherapists) or Cath Bragg / Jenna Phillips (Occupational Therapists) or Sue Campling (Therapy Manager).

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***


Privacy Notice

During the course of this recruitment process, the Trust will be collecting your data and processing it in accordance with relevant Data Protection Legislation. Please see our website for more information with regards to the Trust’s Privacy Notice (The Royal Devon's website - Information Governance page). This Privacy Notice is designed to provide you with further information on how we will be using your data for this purpose and to comply with the relevant legislation.

The Royal Devon University Healthcare NHS Foundation Trust will contact previous employers to confirm employment history to cover a period of at least 3 years. The Trust is only able accept written references; these will be requested via email. One of your referees must be your current line manager and all references must cover the previous three years work or study history.

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