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NB: This vacancy closed to applications on 06/07/2022.

Bank Receptionist - Carlisle

Job Reference: J130-A-22-2000

Cumbria Health on Call (CHoC)
Dependant on shift

About Cumbria Health on Call

We provide Out of Hours (OOH) primary care and Extended Access appointments to the population of Cumbria as well managing several GP Practices. Our core bases are:

  • Kendal
  • Barrow
  • Whitehaven
  • Carlisle
  • Penrith
  • Wigton
  • Alston
  • Glenridding
  • Windermere

Rated as ‘Outstanding’ by the Care Quality Commission we pride ourselves on working as one team to deliver high standards. Our social mission is “to achieve excellence in the care of our patients by providing a safe and caring high quality service that’s easily accessible.”

Working for CHoC can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events. Listen to your heart. Have the work life balance you'd love.

All staff are expected to work to CHoC Values:

  • Clinically focused - Everything every one of us does is for the patient
  • Responsive - We listen and we respond quickly in a patient focussed way
  • One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
  • High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care.

We are looking for dedicated and enthusiastic individuals to join our pool of Bank Receptionists to cover the CHoC Out of Hours Service in Carlisle at Cumberland Infirmary.

The post would suit flexible individuals with excellent communication skills, both written and verbal, who enjoys working on their own initiative. You will demonstrate a professional and confidential approach at all times. You will be IT literate and be able to work accurately and prioritise your workload. Previous experience of reception work and/or work a medical environment is essential.

The role requires significant interaction with patients by phone as well as face to face so a friendly, helpful and professional approach is essential, coupled with a commitment to providing a high standard of service to our patients.

Closing date for applications will be Wednesday 6th July 2022.

Interviews will be held on Tuesday 19th July 2022.

Successful candidates must be able to commit to evening, weekend and Bank holiday working.

As this post is a Bank position, we cannot guarantee regular hours.

Please note: we anticipate a high level of interest in this position and may close the advert early once sufficient applications have been received. Therefore, please make sure you complete and submit your application at an early stage.

For more information please contact a member of the HR team: 01228 514830 /

“Cumbria Health on Call Limited is a data controller and will process your personal data as part of the recruitment process. We take steps to safeguard your personal data and details of our processing activities can be found in our recruitment privacy notice which can be accessed via www. . If you would like a hard copy posting to you please contact us.”

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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