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NB: This vacancy closed to applications on 30/06/2022.

Ward Clerk (Critical Care)

Job Reference: 175-2223-1-CA3314

Employer:
Royal Papworth Hospital NHS Foundation Trust
Department:
Critical Care 1st Floor
Location:
Royal Papworth Hospital, Cambridge Biomedical Campus, Cambridge
Salary:
£18,870 to £19,918 pa

Royal Papworth Hospital NHS Foundation Trust is the UK’s leading heart and lung hospital, treating around 50,000 patients each year. We are located in a new, purpose-built hospital on the Cambridge Biomedical Campus, with administrative services based in Huntingdon.

Founded as a tuberculosis colony in 1918, Royal Papworth Hospital has established an international reputation for excellence in research and innovation. Since carrying out the UK’s first successful heart transplant in 1979, the hospital now performs more heart, heart-lung and lung transplants each year than any other UK centre.

In addition to transplantation, Royal Papworth Hospital has the UK’s largest Respiratory Support and Sleep Centre (RSSC) and is one of five UK centres providing Extra Corporeal Membrane Oxygenation (ECMO) to patients experiencing severe respiratory failure. It is also the only centre in the UK for a number of specialist services including Pulmonary Endarterectomy and Balloon Pulmonary Angioplasty (BPA).

In October 2019, we became the first trust to be rated ‘outstanding’ in all five areas assessed by the Care Quality Commission (CQC) (safe, caring, effective, responsive, and well-led). We are committed to providing a positive, supportive experience for all of our staff.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

ROYAL PAPWORTH | JOIN US | CHANGE LIVES


Critical Care (CCA
Band 2
Hours per week: 25 hours (Part Time)

An exciting opportunity has arisen to join the Critical Care Department (CCA) at Royal Papworth Hospital.  The role involves following departmental standard operating procedures to provide a patient focused, high quality, efficient and complete administrative support service.  The position will be based at Royal Papworth Hospital, Cambridge Biomedical Campus.

Royal Papworth Hospital is proud to employ a diverse workforce who is encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

The successful candidate will be joining a Trust with a focus on providing excellent patient care and experience alongside innovation; they will have an important role in supporting Critical Care to achieve these goals.

Are you keen to join us and grow your career with a world-class organisation at an exciting time of change?  If yes, we would love to hear from you.

We are looking to recruit an enthusiastic and well-motivated individual to join our team of Ward Clerks in the Critical Care Department on a Part Time basis. Our working day is from 08.00 to 20.00 over 365 days a year - the working day is split into early and late shifts with some weekend and Bank Holiday working. 

The successful candidate will have the chance to make a real difference by providing a high quality, efficient service for our Trust.

 Role Summary:

Are you organised and motivated with the qualities and skills (or willingness to learn) to make a difference to our patients’ care?

The key duties of the role will be supporting patients, visitors and the Critical Care team by providing a consistent, co-ordinated and flexible clerical and reception service; you must be able to multi skill whilst ensuring that all work is completed to a high standard. This rewarding role requires a positive outlook and the ability to work within a demanding environment, displaying empathy whilst maintaining a professional approach.

For this role you will need to have excellent communication skills.  You will also need good keyboard skills and an aptitude for using a variety of IT systems.  A degree of flexibility with your working hours and the ability to support some evening/weekend shifts would be required.  You will also need to work as part of a team and play an important part in providing administrative support to the department. The post holder should be able to deliver good customer service and have the confidence and experience to deal with general enquires and telephone calls.

Clerical duties require diligence to ensure patient data is recorded efficiently, confidentially and accurately.

As a Ward Clerk in the Critical Care Department, you are often the first point of contact for visiting families, these duties will require tact and diplomacy in a busy department.

After an initial training period you will be working with minimal supervision so candidates must be able to use their own initiative. Previous Ward Clerk experience and knowledge of patient databases is desirable but not essential as full training will be provided.

The benefits of working for Royal Papworth extend beyond job satisfaction. As a member of the Royal Papworth family you will have access to the following benefits: NHS Pension Scheme, extensive retail discount scheme, access to free, confidential health service, free access to Employee Assistance Program, subsidised restaurant, staff recognition and appreciation scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car lease' scheme, career progression opportunities, flexible working and access to library services.

How to apply:

 Complete your application via NHS Jobs (we cannot accept CV’s)

You may wish to look at the role profile and include details of your experience and skills that meet the criteria.

Please include in the Supporting Information section of application how you meet the Trust values Compassion Excellence Collaboration.

For further information or an informal conversation contact: Jackie Sherwin, 01223 639334, jacqueline.sherwin@nhs.net

Closing date: Thursday 30th June 2022

Interview date:    Friday 8th July 2022     [Teams]

 




** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.



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