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NB: This vacancy closed to applications on 28/06/2022.

Professional Support Services Administrator

Job Reference: 175-2223-2-PS3328

Royal Papworth Hospital NHS Foundation Trust
Royal Papworth Hospital, Cambridge Biomedical Campus, Cambridge
£20,330 - £21,777 pa

Royal Papworth Hospital NHS Foundation Trust is the UK’s leading heart and lung hospital, treating around 50,000 patients each year. We are located in a new, purpose-built hospital on the Cambridge Biomedical Campus, with administrative services based in Huntingdon.

Founded as a tuberculosis colony in 1918, Royal Papworth Hospital has established an international reputation for excellence in research and innovation. Since carrying out the UK’s first successful heart transplant in 1979, the hospital now performs more heart, heart-lung and lung transplants each year than any other UK centre.

In addition to transplantation, Royal Papworth Hospital has the UK’s largest Respiratory Support and Sleep Centre (RSSC) and is one of five UK centres providing Extra Corporeal Membrane Oxygenation (ECMO) to patients experiencing severe respiratory failure. It is also the only centre in the UK for a number of specialist services including Pulmonary Endarterectomy and Balloon Pulmonary Angioplasty (BPA).

In October 2019, we became the first trust to be rated ‘outstanding’ in all five areas assessed by the Care Quality Commission (CQC) (safe, caring, effective, responsive, and well-led). We are committed to providing a positive, supportive experience for all of our staff.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.


Professional Support Services Administrator
Band 3
Hours per week: 37.5 hours
Full time substantive (part time considered)

Are you a looking for an opportunity to work within a dynamic team to support the development of patient care at Royal Papworth Hospital? Our team is made up of Physiotherapy, Dietetics, Occupational Therapy, Social Work, Speech and Language Therapy, Cardiac Rehabilitation and Chaplaincy and are known as the Professional Support Services (PSS). To deliver excellent patient care the clinical teams need excellent administrative support.

As the PSS administrator you will have excellent communication skills, together with exceptional organisational and administrative abilities. Responsibilities will include managing staff rosters, patient bookings, meeting and greeting patients, ordering and tracking equipment and ensuring meetings are efficiently organised and minuted, with effective flow of business facilitated between meetings. As the role works with many teams, it is important that you are able to prioritise competing demands, supported by the AHP Business Manager, and that you can maintain high levels of confidentiality.

To succeed in this role you will be able to communicate clearly, to include written and spoken English to GCSE standard or equivalent qualification and be experienced in the use of Microsoft office systems. You will also have demonstrable experience working in an administrative or secretarial role. You will need to be able to work unsupervised and have the ability to prioritise tasks to achieve deadlines.

The PSS Administrator post is based on site at Royal Papworth Hospital within the clinical Department of Rehabilitation. You will be working alongside the Cardiac Rehab Administration Team. Previous experience in a healthcare setting is highly desirable and it is essential that you can uphold the Trust values of Compassion, Excellence and Collaboration.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differencesas a strength.

Your application (via NHS Jobs)

Please include in your Supporting Information how you will uphold the Trust values Compassion Excellence Collaboration

For further information or an informal conversation contact: Pippa Hales, Chief Allied Health Professional. 07775553105

Closing date: 28 June

Interview date: 11 July [Teams]


** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

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