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Private Patients Administrator

Job Reference: 175-2223-2-PP3284A

Employer:
Royal Papworth Hospital NHS Foundation Trust
Department:
Varrier Jones Administration
Location:
Royal Papworth Hospital, Cambridge Biomedical Campus, Cambridge
Salary:
£20,330 to £21,777 pa

Royal Papworth Hospital NHS Foundation Trust is the UK’s leading heart and lung hospital, treating around 50,000 patients each year. We are located in a new, purpose-built hospital on the Cambridge Biomedical Campus, with administrative services based in Huntingdon.

Founded as a tuberculosis colony in 1918, Royal Papworth Hospital has established an international reputation for excellence in research and innovation. Since carrying out the UK’s first successful heart transplant in 1979, the hospital now performs more heart, heart-lung and lung transplants each year than any other UK centre.

In addition to transplantation, Royal Papworth Hospital has the UK’s largest Respiratory Support and Sleep Centre (RSSC) and is one of five UK centres providing Extra Corporeal Membrane Oxygenation (ECMO) to patients experiencing severe respiratory failure. It is also the only centre in the UK for a number of specialist services including Pulmonary Endarterectomy and Balloon Pulmonary Angioplasty (BPA).

In October 2019, we became the first trust to be rated ‘outstanding’ in all five areas assessed by the Care Quality Commission (CQC) (safe, caring, effective, responsive, and well-led). We are committed to providing a positive, supportive experience for all of our staff.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

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Private Patients Administrator
Band 3
Hours per week: 37.5
Full time

Are you passionate about delivering high quality administrative services to support patient care? Are you an enthusiastic individual eager for your next administrative role? Could you fulfil a vital support function within a busy office? Then we may have the opportunity for you!

Royal Papworth Private Care is seeking a friendly and efficient individual to join the team as a Private Patients Administrator. As an integral member of our small and experienced team you should possess excellent customer care skills, be able to communicate at all levels, have good organisational skills and the ability to prioritise your own workload.

We are a very busy unit providing dedicated and compassionate care to private patients with a variety of heart and lung conditions, and as such you should have the ability to cope well under pressure as this is a fast-paced clinical setting which can be stressful at times. Ideally you will have some previous experience in the health care sector, but this is not essential as full training will be provided. You will have experience of working with Microsoft Office applications and an NVQII in either Administration or Customer Service or relevant equivalent experience, together with the ability to work flexibly to meet the changing demands of the department.

Our fantastic team work hard to successfully support each and every one of our patients throughout their healthcare journey, and together create a professional and innovative environment where employees collaborate and share their knowledge to deliver an unrivalled level of service. You will experience an exceptional working environment with support and opportunities to develop your skills and extend your knowledge.

If you feel you have the qualities that we are looking for then we would be pleased to hear from you.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

Your application (via NHS Jobs)

Please include in your Supporting Information how you will uphold the Trust values Compassion Excellence Collaboration

For further information or an informal conversation contact: Holly Brasher: holly.brasher@nhs.net

Closing date: 10th July 2022

Interview date: To Be Confirmed




** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.



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