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NB: This vacancy closed to applications on 07/07/2022.

Support Services Apprentice

Job Reference: 185-A-22-125184

Royal Devon University Healthcare NHS Foundation Trust (formerly Royal Devon and Exeter NHS FT)
Annex 21 - £14,938.5 per annum pro rata

We offer a fantastic benefits package with competitive pay rates, annual leave of 27 days increasing to 33 days after 10 years, access to the NHS Pension Scheme to which you and the Trust contribute. Our Medical workforce has separate arrangements. Alongside this there are extensive training development opportunities with paid mandatory training, support for flexible working and access to an On-site Ofsted graded ‘Outstanding’ Nursery. We promote a healthy work life balance, provide an Occupational Health Service to support you at work and have a number of NHS discounts available either directly through ourselves or online through NHS Discounts. As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more!

The Royal Devon University Healthcare NHS Foundation Trust provides Acute and Community services across Exeter and East Devon serving a population of more than 450,000 people. In our latest CQC full inspection of our services, the Royal Devon received an overall rating of “good”. We were rated as “outstanding” for our Emergency and Critical Care services, and for Caring Trustwide.

The Royal Devon University Healthcare NHS Foundation Trust has been ranked as the joint best performing non-specialist Trust in the country for overall patient experience of care in the 2016 Care Quality Commission (CQC) Adult Inpatient Survey.

The main hospital site is in the historical Cathedral city of Exeter that has abundant family amenities and beautiful surrounding countryside. It is situated in the middle of the South West Region with easy access to the countryside and coast of Devon and Cornwall. It is well served by rail, road and air links. Good educational facilities such as the University of Exeter and good Ofsted rated schools are available locally. Our Community sites are equally well positioned and are a good place to work.

Enjoy a good quality of life in the South West and be part of our caring workforce.

Have you been looking for an Apprenticeship? Are you enthusiastic about developing yourself? If so, we have the right opportunity for you!

We’re offering 10 suitable applicants an, 18-month fixed-term Apprenticeship position where you will have the opportunity to gain a Level 2 Facilities Operative qualification, whilst earning and gaining a range of work skills across our Estates and Facilities Management Division.

The Estates and Facilities Division is moving forward in new and exciting ways, utilising technological advancements and rethinking processes to deliver strong service goals.

The workload within the Teams is varied and interesting, demanding initiative and awareness.

Good communication skills are vital, as well as being able to work as part of a flexible team providing Support Services to enable safe and effective patient care.

The Estates and Facilities Division includes a wide range of departments across all of Estates and Facilities including;

Car Parking

Access Control









Patient Meal Service

Linen Decontamination Unit



and many more!

The successful candidate will need to be hard-working, reliable and a conscientious individual with good organisational and planning skills to maintain the ever-changing needs of the service.

This opportunity will allow you to develop your skills and also challenge yourself in this fast-moving environment.

If you would like to be part of a dedicated team committed to making a difference to enjoy a better future, and you feel you have the qualities needed to undertake this role, then please apply now!

During your Apprenticeship:

  • A 37.5 hour week, 27 days annual leave, and a defined benefits pension scheme plus discounts at high-street retailers and much more
  • A dedicated Team supervisor to help you with your development
  • Apprenticeship training focused on achieving the Level 2 Facilities Operative qualification.
  • Professional coaching and mentoring by your Apprenticeship Training Provider
  • Access to our in-house Education Team, who host a range of courses
  • You will be paid under Annex 21 - 75% of top of band 2 - £14,938.5 per annum pro rata

At the end of your Apprenticeship:

  • A recognised apprenticeship qualification awarded by the Institute of Apprenticeships & Technical Education
  • Support with seeking a permanent role within Estates and Facilities, as well as future study opportunities.

This is a great opportunity to develop your skills, gain qualifications and start your career in the NHS. Look at our Job Description for more details about the role. We look forward to receiving your application!

Informal queries or discussions are very welcome, please contact either Joshua Ford, Deputy Service Manager by e-mail or by telephone:, or 07795 234729 or contact Darren Shepherd, Bank, Training and Audit Manager by e-mail or by telephone:, or 07824 604907

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***



Privacy Notice

During the course of this recruitment process, the Trust will be collecting your data and processing it in accordance with relevant Data Protection Legislation. Please see our website for more information with regards to the Trust’s Privacy Notice (The Royal Devon's website - Information Governance page). This Privacy Notice is designed to provide you with further information on how we will be using your data for this purpose and to comply with the relevant legislation.

The Royal Devon University Healthcare NHS Foundation Trust will contact previous employers to confirm employment history to cover a period of at least 3 years. The Trust is only able accept written references; these will be requested via email. One of your referees must be your current line manager and all references must cover the previous three years work or study history.

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