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Ambulance Dispatcher - Exeter

Job Reference: 202-A-22-17402

South Western Ambulance Service NHS Foundation Trust
Exeter Clinical Hub
£22,549 - £24,882 per annum

Opportunities have arisen within South Western Ambulance Service in the Clinical Hubs for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.


Your background

  • 4 GCSEs at C grade or above, including English (or equivalent)
  • Good keyboard skills
  • Good oral communication skills
  • The ability to be tactful and diplomatic as required is also necessary
  • Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
  • Ability to work calmly under pressure


What we can offer you

  • Starting salary of £22,549
  • Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
  • Generous NHS Pension Scheme
  • 27 days annual leave plus additional bank holiday leave allocated
  • Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
  • Significant career progression opportunities within the Clinical Hub and wider trust.

This advert is a rolling advert where applications will be reviewed every week and courses will be held throughout the year.

Part-time hours will be considered through the flexible working application.

*Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.

At South Western Ambulance Service NHS Foundation Trust (SWASFT) every team member matters, we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest possible range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees and patients and communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individual needs and to enable a positive, welcoming environment in which our people and their careers can thrive.

As the first Ambulance Trust in the Country to be registered as a NHS Foundation Trust (FT) SWAST offers consistent high-quality, locally responsive and trusted care to the residents and the transient population of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Bristol, Wiltshire and Gloucestershire.

If you are shortlisted for this post, we will send you a direct email to the address entered on your application form. Please ensure you check you Junk items. We will also send messages through your NHS Jobs account, to keep you updated on your application process. To access emails from us via NHS Jobs, please log into your account, and go to 'My Applications'.

South Western Ambulance Service NHS Foundation Trust reserve the right to close this vacancy early, should we receive sufficient applications.

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