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NB: This vacancy closed to applications on 12/06/2022.

Information Systems Support Desk Officer - Secondment

Job Reference: 449-CP2059

Solent NHS Trust
Information & Communication Technology
Southampton / Portsmouth
£22,549 - £24,882 p.a pro rata

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

We are seeking an Information Systems Support Desk Officer to join our busy Information Systems Support Desk Team. We provide Clinical Applications support to all Solent staff in Southampton and Portsmouth. The role is a secondment for 6 months with full time hours, however we would consider part time hours. To be discussed at the interview.

The successful applicant will provide support to the Manager and a team of Support Desk Analysts in managing Smart Cards, Clinical Applications, primarily SystmOne, but also the Inform system, NHS eReferrals, and other Portsmouth Hospitals Trust and University Hospitals Southampton clinical applications. You should be a quick learner, organized, and an excellent communicator. You will need to have a flexible, friendly and approachable attitude and be an enthusiastic team player who has an eye for detail.

You should have a positive approach to customer care, be able to prioritise your workload and manage your time efficiently.

Training and support will be given to the right candidate although experience of Clinical applications, mainly SystmOne, is desirable. Community and Mental Health service experience is beneficial, but not essential.

Applicants must have excellent IT skills and be prepared to work in other bases when necessary.

Due to the nature of the post it is expected that you will have access to a car, a full driving license and insurance for business use.

For more information on the post, please contact Gunsheel Somasundaramat


We will contact you via NHS Jobs if you are shortlisted for interview.Candidates selected for interview will be contacted before the given interview date; therefore you should check your emails regularly including junk mail folders.Please be advised that we may choose to close adverts early should we receive a high number of applications.

Our shared values support the development of a strong working culture. They breathe life into our organisation – guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.

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