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NB: This vacancy closed to applications on 29/05/2022.

Healthcare Assistant - Blood Donation

Job Reference: 918-BX9250

NHS Blood and Transplant (NHSBT)
Stoke Donor Centre
Stoke on Trent
£20,330 to £21,777 pa

Would you like to learn new skills that help save lives?


Do you enjoy building relationships with people and communities?


About the team


NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we don’t work in hospitals. We collect blood from donors in Donor Centres and in our community.


About the Role


As a Healthcare Assistant – Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. You’ll play a vital role in saving and improving lives daily in an environment where every day is different. Your responsibilities will include:

  • Welcoming donors at the start of their donor journey to ensure a positive experience throughout their visit
  • Collecting safe blood component donations to ensure we provide a high-quality product for patients
  • Taking part in training to learn how to do venepunctures - inserting a needle in the donor’s arm
  • Undertaking training to observe the donor’s well-being throughout the process, escalating any concerns and promoting donor retention
  • Handling blood products, needles, and a range of equipment on a daily basis
  • Being part of a team that strives to continuously improve our donor service
  • Learning to prepare equipment for use to ensure it is safe and fit for purpose


Your working hours will be:

  • On a shift basis but, but we’ll let you know around 8 weeks in advance which days and hours you’ll be working. The normal hours for this role are 10 days per fortnight.
  • Weekend and bank holiday working will be required. You can expect to work some long hours, but you won’t be working more than five days a week.


Whilst completing your on the job training you will complete the Skills for Health Care Certificate which provides a foundation in healthcare support and is recognised across the NHS.


The skills you’ll need

  • Have experience of dealing with the public
  • Have experience of delivering a quality customer service
  • Be willing to learn new technology skills and undergo digital training
  • Be able to communicate in clear and plain English and be able to build relationships with donors
  • Be an effective team member who is able to relate to colleagues at all levels
  • Be able to follow written instructions, ensuring you are in line with standard processes, showing attention to detail
  • Have a good standard of numeracy and literacy
  • Be willing to undertake development and training to upskill yourself


About Us


At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too. And we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.


For you, it’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We also offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and a competitive pension scheme.


This vacancy will close at 23:59 on Sunday 29th May 2022.

NHS Blood and Transplant encourages and supports uptake of the COVID-19 vaccination as this remains the best line of defence against COVID-19.

NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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