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NB: This vacancy closed to applications on 22/05/2022.

Primary Care Quality lead

Job Reference: 256-SH-353

Surrey Heartlands CCG
Primary Care Quality Lead
weybridge, weybridge
£47,126 - £53,219 Per annum

This is an exciting opportunity for a compassionate, caring and enthusiastic person to join our newly formed team, in which we place a high importance on equality and diversity, alongside the NHS and organisational values we expect everyone to demonstrate during their work.

The Primary Care Quality Lead will play a leading role within the Integrated Care System to establish robust and effective mechanisms that deliver quality assurance, oversight and improvement across our primary care teams and networks.

The role will identify areas where there are critical areas for quality improvement required, using a range of sources (data and qualitative) that may impact on patient safety and peoples experiences of care and escalate these so that these can be addressed through The Primary Care Commissioning and Contracting Board, Systems Quality Review Group or Quality and Performance Board.

This role will also support the Primary Care Teams in providing clinical quality advice and input to clinicians and managers in the system for innovation and ensuring that the quality of patient experience and outcomes are at the heart of all service improvements.

The role will require working across organisational boundaries to develop a continuous improvement and learning culture across Surrey Heartlands, and you will be providing support and expertise in quality improvement to the system to make tangible and measurable changes to care and services.

The idea candidate for this opportunity will have a strong connection to our NHS and organisational values, experience in a the use of quality improvement methodologies and working across organisational boundaries, and excellent communication skills. Having a health or care professional background would be beneficial but not essential.

It is an exciting time to be joining the growing Multi-Professional Leadership directorate as we move towards becoming an Integrated Care System, with the aim to improve quality across Surrey Heartlands by:

  • creating a culture that is focused on continuous improvement and learning,
  • ensuring that our health and care services provide people with safe, effective, responsive, caring, well led, and compassionate services,
  • where innovation is encouraged and is safe.

The CCG is currently operating a mixture of home and office working, and are offering a temporary contractual base at our CCG Weybridge Office, with travel likely expected across Surrey to meet the needs of the role. We are currently establishing a number of new office sites that will form bases for employees, mixed with home working, depending on the needs of the role.

For further details on this role, please refer to the attached job description. Please ensure that you pay careful attention to the essentials and desirables of the person specification when completing your supporting statement.

For further details / informal visits contact:

Name Natalie WarmanJob title Interim Associate Director for ICS QualityEmail address Telephone number 07837515720

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As part of the organisation’s commitment to achieving equality of opportunity for all staff, Surrey Heartlands ICB will consider all requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, compressed hours, part-time hours and/or job-sharing, and homeworking.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

In accordance with the Rehabilitation of Offenders Act 1974, Surrey Heartlands Integrated Care Board will not discriminate against or dismiss the applications of candidates with spent convictions for posts which are not exempt from this legislation.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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