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Receptionist - Windermere Health Centre

Job Reference: J130-A-22-1971

Employer:
Cumbria Health on Call (CHoC)
Department:
Reception
Location:
Windermere
Salary:
on application

About Cumbria Health on Call

We provide Out of Hours (OOH) primary care and Extended Access appointments to the population of Cumbria as well managing several GP Practices. Our core bases are:

  • Kendal
  • Barrow
  • Whitehaven
  • Carlisle
  • Penrith
  • Wigton
  • Alston
  • Glenridding
  • Windermere

Rated as ‘Outstanding’ by the Care Quality Commission we pride ourselves on working as one team to deliver high standards. Our social mission is “to achieve excellence in the care of our patients by providing a safe and caring high quality service that’s easily accessible.”

Working for CHoC can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events. Listen to your heart. Have the work life balance you'd love.

All staff are expected to work to CHoC Values:

  • Clinically focused - Everything every one of us does is for the patient
  • Responsive - We listen and we respond quickly in a patient focussed way
  • One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
  • High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care.

Job Vacancy

We are seeking to grow our reception team and are looking for a dedicated and enthusiastic receptionist.

About the Role

As a receptionist you will be the first point of contact for patients both face to face and on the phone dealing with queries and making appointments. You will also complete a range of administration tasks and communicate patient information with clinical staff.

We have various flexible hours available part time/bank - to be discussed. There will also be some additional shifts up for grabs to cover sickness/annual leave.

About you

You must:

  • be friendly and helpful
  • have excellent communication skills, both written and verbal
  • enjoy working on your own initiative
  • have a professional and confidential approach at all times.
  • be IT literate (Confident in the use of Microsoft Windows and ideally EMIS although training will be provided on this)
  • be able to work accurately and prioritise your workload
  • be flexible to suit the needs of the business

In Return

We can offer you a number of employee benefits including:

  • Working with a friendly team at Windermere & Bowness Medical Practice
  • NHS Pension Scheme
  • Cycle to Work Scheme
  • Free parking on site
  • Also becoming part of the wider organisation of CHoC giving you access to a number of training opportunities.

Previous experience of reception work and/or working in a medical environment is essential.

For more information, please Zoe Heaven - Workforce and Inclusion Officer: 01228 514830 or Zoe.Heaven@choc.nhs.uk - we look forward to hearing from you!

All staff are expected to work to CHoC Values:

  • Clinically focused - Everything every one of us does is for the patient
  • Responsive - We listen and we respond quickly in a patient focussed way
  • One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
  • High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care.

PLEASE NOTE:

Closing date for applications will be Thursday 19th May 2022 however this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.




“Cumbria Health on Call Limited is a data controller and will process your personal data as part of the recruitment process. We take steps to safeguard your personal data and details of our processing activities can be found in our recruitment privacy notice which can be accessed via www. chocltd.co.uk/recruitment/ . If you would like a hard copy posting to you please contact us.”


Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.



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