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NB: This vacancy closed to applications on 22/05/2022.

Communications and Engagement Manager-Digital First

Job Reference: 256-SH-264

Surrey Heartlands CCG
Communications and Engagement
Surrey Heartlands CCG, Weybridge
£32,306 - £39,027 per annum

An exciting opportunity has arisen for an experienced Communications and Engagement Manager to join the Digital First Primary Care Team at Surrey Heartlands, working with a small comms and engagement team to help us realise our ambitious plans.

The successful candidate will develop, design and deliver communications and engagement plans to support the successful delivery of key projects within the programme.

The role will involve working closely with colleagues within the CCG, GP Practices and Primary Care Networks in Surrey Heartlands along with other stakeholders to enable digital transformation. Helping both citizens and primary care colleagues make best use of new technology and ways of working, while remaining inclusive.

The ideal candidate is passionate about creating compelling content that will drive awareness and understanding amongst target audiences. You will be keen to use your skills to create content that engages audiences in a variety of ways, tailored to the project you’re working on. These might include presentations, video, social media and graphic design for print.

The engagement part of the role will see the successful candidate taking the communications and engaging directly with audiences on behalf of the project to increase both understanding and impact of our projects.

The role would be ideal for an experienced communications & engagement professional who will feel confident working on multiple projects from the outset and who has an understanding of the health and care sector. You will have the skills, knowledge and experience to develop and deliver in line with the objectives of programmes products and campaigns.

You will be a strong team player, confident in making decisions and have experience working with stakeholders at all levels across different organisations and health and care systems. You will be happy to work in a blended way, with home working currently the norm within the team, but office-based working also welcomed.

For further details on this role, please refer to the attached job description. Please ensure that you pay careful attention to the essentials and desirables of the person specification when completing your supporting statement.


For further details / informal visits contact:

Name Nina CrumpJob title Digital First Communications and Engagement Lead Email address Telephone number 07967 154907





We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As part of the organisation’s commitment to achieving equality of opportunity for all staff, Surrey Heartlands ICB will consider all requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, compressed hours, part-time hours and/or job-sharing, and homeworking.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

In accordance with the Rehabilitation of Offenders Act 1974, Surrey Heartlands Integrated Care Board will not discriminate against or dismiss the applications of candidates with spent convictions for posts which are not exempt from this legislation.

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