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NB: This vacancy closed to applications on 04/05/2022.

Community First Responder

Job Reference: 217-CFR02-22-23

West Midlands Ambulance Service University NHS Foundation Trust
Community Response
See advert

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Community First Responder


Salary: Voluntary Role

Hours: Minimum of 20 hours per month

Base: Birmingham (Perry Barr, Great Barr, Kindstanding, Sutton Coldfield, Halesowen, Northfield, Moseley, Sheldon, Chelmsley Wood, Solihull)



Exciting volunteering opportunities have arisen within West Midlands Ambulance Service UNHSFT for successful applicants to join the Community First Responder Scheme within the Birmingham area, covering Perry Barr, Great Barr, Kindstanding, Sutton Coldfield, Halesowen, Northfield, Moseley, Sheldon, Chelmsley Wood, Solihull.


A Community First Responder scheme is made up of volunteers who within the community they live are trained to attend emergency calls on behalf of the Ambulance Service, provide awareness and training to the community in Basic Life Support and the use of a defibrillator.


As a Volunteer Community Responder, you would provide this community-based service, willingly and without pay. You will also be expected to raise funds to support your Scheme. The role is highly rewarding and offers opportunities to meet new people and learn valuable lifesaving skills through the training provided by West Midlands Ambulance Service University NHS Foundation Trust.


Applicants must live in or have a good local knowledge of the areas listed; upon selection you will be affiliated with a local Community Response Scheme as directed by the Trust. You will receive the appropriate training to respond to 999 calls on behalf of the Trust, to provide basic life support and initial care as a first responder on scene until the arrival of an emergency Ambulance. You will be expected to utilise the schemes own response vehicles where possible.


Applicants must have a good all-round education, a good level of fitness to perform the role of a CFR and a full UK driving licence held for at least one year, with no more than 3 current penalty points. Applicants should also have good communication skills and a willingness to learn and help others.


Following shortlisting, applicants will be invited to attend an interview whereby they will be expected to have some knowledge of West Midlands Ambulance Service and an appreciation of the role of a Community Responder.


Shortlisting is based upon the availability of positions within our supporting schemes and the response activity across the region at the times of recruitment.


We are planning to conduct interviews during June 2022 and applicants will need access to a computer & link to the internet as these will be conducted via Microsoft Teams.


Offer of Community First Responder roles will be subject to satisfactory completion of pre-placement checks, successful interview, completion of an occupational health questionnaire, provision of two references, and a DBS (Disclosure and Barring Service) clearance at the enhanced level, WMAS will finance this


As a potential employee of a healthcare provider it is important and we strongly encourage you to receive your seasonal flu vaccination each year (when available) and your COVID-19 vaccinations including any boosters if you haven’t already done so,to assist in protecting yourself, colleagues and our patients.


It is still possible to catch and spread COVID-19, even if you are fully vaccinated. If you have any of the main symptoms of COVID-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people


COVID-19 remains a risk and we request that you take every possible action to help reduce the spread of the virus and in turn help reduce the pressure on the NHS.


This position involves a regulated activity which will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both


West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.


We are proud to have been awarded Disability Confident Leader status and we therefore guarantee to invite to assessments all applicants with a disability who meet the standards required for a job vacancy. If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application then please do not hesitate to contact the recruitment team.




  1. Please ensure you check your NHS Jobs account regularly as this is how we will communicate with you.

  2. Do not delete the job from your account until you are certain you have not been shortlisted as this will prevent you from accessing any messages or important documents you may need to download.

  3. To enquire about your application or inform us of any changes in your circumstances please make contact by emailing the Recruitment Team ( and not through the NHS Jobs website as these messages are not monitored.

  4. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including their email address, telephone contact details and postal address.

If you are unable to apply online, please contact the Recruitment Team on 01384 989452 for a paper application form.



Closing date for return of applications: _Wednesday 4th May 2022


Please note: Only fully completed application forms will be accepted.

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost (£45 for an enhanced check or £28 for a standard or basic check) is payable to our online provider at the time that the DBS application is submitted.

Applicants with convictions should familiarise themselves with the new DBS filtering rules which came into effect in November 2020 prior to completing their application. More information can be found on the Nacro website.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) & NHS Jobs account regularly as contact is usually made via this method.

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