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NB: This vacancy closed to applications on 11/04/2022.

Inpatient Services Manager

Job Reference: 085-WHC-20943

Wiltshire Health and Care
085 Chief Operating Officer - WHC1003
Wiltshire - Exact TBC
£47,126 to £53,219 pa

Wiltshire Health and Care provides community based health services, enabling people to live healthy independent lives. We are an NHS partnership organisation, focused entirely on delivering quality health and care to the people of Wiltshire - not on making a profit.

There has never been a better time to join us. Community services are expanding as part of the NHS Long Term Plan and the population of Wiltshire has never needed the energy, enthusiasm and commitment of our community-focused teams more than now. You’ll join a friendly and supportive team who live our values of Quality, Integrity, Partnership and Change, which were developed with our staff, patients and carers. We have an overall ‘Good’ rating from the CQC, with the majority of our services rated as ‘Outstanding’.

If you already live in or near Wiltshire, you’ll know that it is a great place to live and work: rolling countryside, bustling market towns and vibrant city life combined with excellent transport links and good schools. If you are looking to move to the area, we offer local employment and a chance to play a crucial role as part of your new community straight away. What are you waiting for

Inpatient Services Manager - Band 8A 

Inpatient Management Services - Multiple sites across Wiltshire 

37.5 Hours per Week - 12 Month's Fixed Term Contract 

Wiltshire Health and Care are looking for an In Patient Service Manager to complete their recently recruited management structure.

Working alongside the Lead Nurse and Head of Operations, you will provide a key link between the clinical areas and the operational support services. Supporting with the day to day delivery of high quality services, you will lead in the implementation of a structured approach to tasks and challenges faced by the In Patient areas.

As the In Patient Service Manager, we are looking for candidates who are comfortable being visible and accessible. You will require strong organisational skills to ensure each area receives support in a timely manner.

In return, Wiltshire Health and Care will provide development opportunities, both formal and informal, to help you maximise your potential. The extensive support services will assist you in your understanding of the vast areas your role will encompass, including risk management, HR, infection control, finance and quality improvement.

Within Wiltshire Health and Care, we have 5 In Patient wards over 3 Community Hospital sites, caring for adults of any age with a wide range of healthcare needs. We work in partnership with 3 local acute Trusts to ensure flow through the health care system.

 About the Job

  • Responsibility to drive high standards of care across 5 wards in partnership with the Lead Nurse
  • Work closely with Head of Operations to ensure the wards are able to respond to changes in demand for services
  • Investigations to incidents and complaints, developing, and implementing, robust action plans

About Us

Wiltshire Health and Care provide In Patient facilities within Chippenham, Savernake and Warminster Community Hospitals. Peer support is encouraged across the sites and the teams are encouraged to work closely together.

Wiltshire Health and Care have a proactive approach to education and development and would support in accessing any learning as appropriate.

The “must haves” for you to be considered for this role:

  1. Proven experience in senior operations role
  2. Experience, and understanding, of Community In Patient services
  3. Adaptive, reactive, style of working to support clinical teams in their delivery of high quality, harm free care

If you recognise yourself in these requirements, we would recommend you apply today!

We are happy to answer any questions that you may have.

If you are interested in becoming part of our dynamic team, please don’t hesitate to contact Rachel Green, Head of Operations, at  who will be delighted to help. 

Think you have something to offer? What can we offer you?

We recognise that our people are our most valuable resource. We are proud of the excellent service we provide to our service users. With this in mind, we offer a range of benefits:

  • Access to the generous NHS benefits, Agenda for Change terms and conditions and access to the NHS Pension Scheme
  • A 6-month probationary period, running alongside the induction process, to create a positive and supportive work environment, enabling new colleagues to learn the key elements of the role.
  • Training and Development opportunities, including WHC's bespoke 'Introduction to Community' programme, clinical support and CPD options
  • Flexibility. We know what it is like juggling life and work and are happy to discuss how flexible your working arrangements can be while ensuring we can still deliver services
  • Up to date information technology. We've been working hard over the last few years to transform our IT. We now have a cloud-based network, Office 365 and up to date hardware as standard.
  • Access to WHC's 'Wellbeing Hive', NHS benefits and salary sacrifice schemes and access to support services
  • Free parking for staff

At WHC, respect and inclusion are at our core. We treat people as individuals – celebrating their differences and always taking the time to listen, and learn, from their experiences. We are an equal opportunities employer and aim to employ a workforce that reflects the diverse community we serve. We welcome applications from all suitably qualified persons from all backgrounds..

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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