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NB: This vacancy closed to applications on 31/07/2022.

Deputy Manager (Stakeholder & Quality Manager) - 12 month FTC

Job Reference: J246-A-22-5987

Health Intelligence Ltd

InHealth Intelligence has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes across NHS England and since 2011, InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience.

We are currently looking for a Stakeholder & Quality Assurance Manager to be responsible for the collation and reports production relating to the quality assurance and performance of the programme and to act as Deputy Programme Manager.

Further to this, you’ll also be responsible for promotions and community engagement activities to ensure good coverage, increase uptake and participation with an emphasis on hard to reach groups.

Key Duties:

  • Collate and produce reports on the performance, audit and Internal Quality Assurance aspects of the programme including Service Quality Standards, Key Performance Indicators and Contractual Performance/Activity reports
  • Assist the Programme Manager in the completion and dissemination of the screening and grading schedule including the staff rota
  • To draft and advise on the co-production, development and revision of the programme’s Communication & Stakeholder Engagement Strategy and plan ensuring it is effectively implemented
  • To implement, co-ordinate and arrange the professional and patient engagement structures/forums required to support effective engagement in the programme
  • Design, develop and implement appropriate consultation activities specific too hard to reach groups, including using workshops and focus groups, with key stakeholders on specific issues, proposed service changes and improvements that will gather intelligence and insight, which will help ensure the service meets the individual and group needs of the Programme’s diverse population

What you will need to succeed in this role:

  • Educated to A level or equivalent Qualifications and or training/experience of Management, Marketing and/or Public Communication
  • Experience of working within Community Engagement/ development functions
  • Partnership development
  • Evidence of continuing professional development
  • Strong people management skills 
  • Presentation and excellent communication skills
  • Diabetic Retinopathy Screening Diploma would be desirable
  • Experience working within or alongside the NHS would be beneficial 

As we continue to care for our patients, including those who may have COVID-19, the health and wellbeing of our colleagues remains a key priority.

Following the recent Government announcement that it will be compulsory for healthcare staff to have been vaccinated against COVID-19 by 1st April 2022 (medical exemptions may apply), all employees will be required to have received their first COVID-19 vaccination by 3rd February 2022.

We are therefore asking that all new colleagues joining the InHealth Group are vaccinated, or welcome the opportunity to be vaccinated, against COVID-19.

Every potential new member of staff in an eligible role will be asked to provide proof of COVID-19 vaccination as part of the pre-employment process. We understand that this information is sensitive personal data and we are committed to complying with data protection guidance.

Beforeyou apply for a vacancy with InHealth, please ensure that you have either been vaccinated or that you are comfortable being vaccinated against COVID-19 and understand that we treat COVID-19 positive patients within some of our healthcare settings.

We recognise that some individuals may have a reason for exemption - each individual exemption case will be considered, and we are very happy to discuss your personal circumstances.

Thank you.

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