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NB: This vacancy closed to applications on 20/02/2022.


Job Reference: 175-2122-1-HK2764D

Royal Papworth Hospital NHS Foundation Trust
Royal Papworth Hospital, Cambridge Biomedical Campus, Cambridge
£18,546 to £19,918 pa

Royal Papworth Hospital NHS Foundation Trust is the UK’s leading heart and lung hospital, treating around 50,000 patients each year. We are located in a new, purpose-built hospital on the Cambridge Biomedical Campus, with administrative services based in Huntingdon.

Founded as a tuberculosis colony in 1918, Royal Papworth Hospital has established an international reputation for excellence in research and innovation. Since carrying out the UK’s first successful heart transplant in 1979, the hospital now performs more heart, heart-lung and lung transplants each year than any other UK centre.

In addition to transplantation, Royal Papworth Hospital has the UK’s largest Respiratory Support and Sleep Centre (RSSC) and is one of five UK centres providing Extra Corporeal Membrane Oxygenation (ECMO) to patients experiencing severe respiratory failure. It is also the only centre in the UK for a number of specialist services including Pulmonary Endarterectomy and Balloon Pulmonary Angioplasty (BPA).

In October 2019, we became the first trust to be rated ‘outstanding’ in all five areas assessed by the Care Quality Commission (CQC) (safe, caring, effective, responsive, and well-led). We are committed to providing a positive, supportive experience for all of our staff.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.


Band 2 (£18.005 - 19,337)
Full time – 37.5 hours per week

Royal Papworth Hospital is the UK’s leading heart and lung hospital, treating more than 100,000 patients each year from across the UK. Since carrying out the UK’s first successful heart transplant in 1979, the hospital has established an international reputation for excellence in research and innovation.

Housekeeping is a vitally important role in the hospital as it supports the nursing care of patients by making sure that they receive the nutrition that will help them recover from their illness or surgery. Housekeepers are also part of the care team that ensure the patient has a good experience of being in hospital. The housekeeper’s role is to deliver the meal and snack service and drinks throughout the day to patients, and to be responsible for all elements of food hygiene and safety in the ward kitchens. As a housekeeper you can make a real difference to the patients experience in hospital by providing support and a friendly face to patients during their stay.

The post holder is required to work a specific rota to meet the needs of this patient group;

Weeks 1-3: 3 days working 0700 – 1930
Week 4: 4 days working 0700 - 1930

The successful candidate will need the skills and ability to deliver a high quality, flexible patient centred service.

There are various elements of the meal delivery service that will be the responsibility of the post holder’s; managing the storage and production of snacks and drinks, cooking and presenting meals from frozen as well as managing meal delivery options through our catering partner. Provision of this service would be for all Cystic Fibrosis patients both on the Cystic Fibrosis Unit and on outlying wards. The individual we are looking for will be highly organised, have a mature and nurturing personality, be a skilled communicator and make a contribution to making the service the best it can be!

For the caring role of Housekeeper you will have the ability to:

  • Work independently
  • Present a positive, polite and friendly outlook to all patients and visitors to the unit
  • Communicate effectively with patients and colleagues on everyday care matters
  • Deliver a caring, personalised service to patients and make a positive difference to their care experience
  • Treat information confidentially
  • Work within a team
  • To write and record relevant information
  • Previous experience is desirable but not essential as full training and a structured development plan will be provided.

For further information and for informal visits please contact Andrew Lingham, Patient Catering Manager on 01223 638091 or Dawn Stapleton, Soft FM Manager on 07810056902

The Government requirement for double vaccination is under legislative review.  Royal Papworth Hospital encourages and supports vaccination uptake as this remains the best line of defence against COVID 19.

** We reserve the right to close this vacancy once sufficient applications have been received**

Priority consideration will be given to NHS Employees who have been declared at risk of redundancy.

The support and benefits available to staff include:
NHS Pension Scheme, extensive retail discount scheme, subsidised restaurant, staff recognition and award scheme, membership options at Frank Lee Centre Leisure & Fitness (campus gym), salary sacrifice 'cycle to work' and 'car' scheme, career progression opportunities, flexible working

We welcome all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working. We are a Smoke Free Hospital.

In submitting an application form you authorise Royal Papworth Hospital NHS Foundation Trust to confirm any previous NHS Service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

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