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Team Administrator

Job Reference: 301-SB-21-130305

Employer:
Inclusion
Department:
Inclusion HMP Hewell
Location:
Redditch
Salary:
£20,330 - £21,777

Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership NHS Foundation Trust (MPFT).

We believe that the individuals and families who use our services should receive high quality, committed and inclusive services realising all the benefits a modern national NHS organisation can bring. To do this, we need a well trained and supported workforce and place significant investment in training and development opportunities. We have market-leading opportunities and terms and conditions.

We are proud to have dedicated, passionate and professional staff across our services. We employ a broad spectrum of roles to ensure we meet the needs of those we work with. This includes Doctors, Nurses, Therapists, Allied Health Professionals, Psycho-social Workers, Peer Mentors and Volunteers.

There has never been a better time to join Inclusion (and the Trust); take a look at our Benefits Leaflet to see what else we can offer you.

The Trust works in partnership with the NHS programme ‘Step into Health’, supporting ex-service personnel into a career in the NHS.

Please note: From 1st April 2022 all NHS workers in England with face to face contact with patients or who work in a clinical area must be fully (currently this is limited to first and second vaccinations) vaccinated against Covid-19. Only those with medical exemptions will be excluded from this requirement. Please consider this mandatory requirement when applying for this position.


Do you want to make a real difference as a Team Administrator to those most in need? Why not bring your skills and help our Team to support individuals in their Recovery?

Our Integrated Mental Health Service at HMP Hewell is looking for an enthusiastic and dynamic Team Administrator to join our busy, friendly and professional team. We are an innovative forward thinking team, committed to a Recovery focused approach that meets individual’s needs.

As the Team Administrator you will be the single point of contact for the Integrated Team responding to Service queries from partner agencies and Service Users in person and over the phone.

Our aim is to provide the best quality care we can which means ensuring respect and wellbeing is central to our approach in supporting people to change their lives for the better

If you want a role where you are supported to develop your existing skills and benefit the lives of others then keep reading…

-You will have an adaptable, flexible approach to work independently and as part of a team

-You will share our values, be committed to providing high quality care and developing you own skills

-You will be confident in dealing with a wide range of situations and other professionals to provide the best care to service users within the prison

-You will have excellent interpersonal and communication skills

-You will have proven administration and IT skills

Key responsibilities are:

-Daily management of referrals into service – registering incoming referrals onto the system and following the relevant pathway with the Duty professional

-Dealing efficiently with the department’s incoming enquiries; prioritising and communicating these to clinicians.

-Coordinating clinics using the clinical IT system, sending appointment information to service users

-Liaising with community and prison based services, GPs, Community Teams, Primary Care, Probation, Prison Staff, and Secure Hospitals among others.

-Minuting of monthly business meetings, weekly multi-disciplinary meetings and the daily Clinical Meeting.

The postholder will benefit from the experience and support of the team and that of it’s NHS employer. Inclusion (part of Midlands Partnership NHS Foundation Trust) has prison substance misuse and mental health teams across the country and you will benefit from training and development opportunities as well as the support of an NHS employer experienced in providing prison healthcare for many years.

More about HMP Hewell

Working within the prison environment, provides a challenging backdrop to some of the most rewarding work you will do within your career. Our aim is to provide the best quality care we can which means ensuring respect and wellbeing is central to our approach in supporting people to change their lives for the better.

HMP Hewellis a Category B closed prison which houses sentenced adult males and also those on remand, this allows for work to be varied between, quick timely responsiveness for those on remand and a more planned intervention of care and support for those of the sentenced adult population. HMP Hewell serves the courts across the West Midlands, Worcester and Warwickshire and has a capacity of approximately 1100 and is a working prison where learning opportunities are widely available to help the men on release.

Our offer

In return for your passion and commitment, you can expect the following from us:

Monthly supervision and annual appraisal
The benefit of working for one of the largest Trusts in the country
Learning and development opportunities for career progression and individual professional development
Development Days hosted by the Directorate and genuine support from colleagues working in prisons across the country
Cycle to work scheme and comprehensive wellbeing offer
Free on-site parking




IMPORTANT INFORMATION about your application. Please read. . . . . . . . . . . .

The Trust treats personal data collected during the recruitment process in accordance with the Information Governance Policy. Information about how your data is used and the basis for processing your data is contained within the Trust’s Privacy Notice


1. UPDATES & CORRESPONDENCE – All correspondence will be sent via email to the email address you used when making your application. Please check your email regularly. If you have selected updates by text messaging we will also correspond via this method.

2. EMPLOYMENT CHECKS – If selected for interview, you will be sent an email with the details of the documentation you need to bring along with you to verify your Right to work in the UK, your identity and DBS Check. Failure to bring the documentation will delay your employment if you are successful at interview.

3. REFERENCES - Please ensure you provide email addresses for all referees for the last 3 years of employment and advise of any gaps in employment.

Midlands Partnership NHS Foundation Trust is an Equal Opportunities employer and operates a no smoking at work policy.

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. The Trust has a positive attitude to employees and job applicants with mental health issues.

PLEASE NOTE: should we have a high volume of applications the Trust may close the vacancy early.



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