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Business Support Administrator

Job Reference: 449-CS1043

Employer:
Solent NHS Trust
Department:
Children’s Therapy Single Point of Access
Location:
Southampton
Salary:
£20,330 - £21,777 p.a pro rata

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

Children’s Therapy Single Point of Access (SPA) Business Support

We are looking for a well organised and highly motivated full time Business Support Administrator to join our hard working and busy Single Point of Access Team (SPA) within Children’s Therapy.

You will be working in a team where you are the first point of contact to all Children’s therapies across Hampshire, including Speech and Language, Physiotherapy and Occupational Therapy. The SPA operates between 8am and 6pm Monday – Friday, therefore flexibility will be required to cover these hours.

You will be answering the phone to clients, professionals and clinicians and will be a key link between the team and the service users. The role requires a high level of inter-personal skills and personal confidence. Having a respectful and empathetic attitude will be essential, with the capacity to manage sensitive, and confidential information. Therefore we are looking for people who are passionate about customer / patient experience with a ‘can do’ attitude.

Also, the successful candidates will:

  • be receiving and uploading referrals
  • be booking/cancelling appointments
  • be able to use own initiative and apply a commonsense approach to problems
  • have a meticulous eye for detail, an enquiring mind and a willingness to learn
  • have strong communication skills with the ability to communicate effectively at all levels
  • be organised, able to multi task and work under pressure
  • have proven skills in Microsoft applications, Excel, Word and Outlook

We have 1 position available at 37.5 hrs per week.

If you are looking for a new challenge and meet the skills and qualities required, we really look forward to hearing from you.

For further information about the post or if you would like to have an informal discussion, please call Jennie Riley (Business Support Team Leader) on 0300 123 6661

 

We will contact you via NHS Jobs if you are shortlisted for interview. Candidates selected for interview will be contacted before the given interview date; therefore you should check your emails regularly including junk mail folders.

Please be advised that we may choose to close adverts early should we receive a high number of applications.




All patient facing workers in England will be required to ensure they are fully vaccinated against COVID-19, from 1 April 2022 . It will be a condition of employment to be fully vaccinated. This requirement will also apply to those in ancillary support roles such as porters or receptionists who may have social contact with patients but are not directly involved in their care.

To be fully vaccinated you must receive both doses of a Covid-19 vaccination. Successful applicants will be required (unless exempt*) to provide evidence of their covid vaccination status (NHS COVID Pass) or evidence that they have commenced their journey to becoming fully vaccinated. If the required evidence cannot be provided then any offer of employment may be withdrawn.

Our shared values support the development of a strong working culture. They breathe life into our organisation – guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.


Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.



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