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Information Governance Officer

Job Reference: 195-22-002-TAM

South Central Ambulance Service
195 12 C Information Governance
£22,549 to £24,882 pa

We have an exciting opportunity to join our Information Governance team on a full time basis (37.5 hours per week) at our Bicester office. 

Whilst some staff are currently “hybrid” working, it will be necessary for initial training to take place in the office. 

Please also be aware that travel to other sites may occasionally be necessary. 

The post holder will:

Process / Monitor / manage the group email inboxes of Data Protection (GDPR) and Freedom of Information requests (which typically come from police, members of the public, solicitors, and coroners)

  • Process / Monitor all incoming post to IG and record / log / disseminate accordingly
  • Process / Monitor incoming telephone calls / queries and disseminate accordingly
  • Maintain an accurate and robust filing/recording system where each request is logged with a unique reference that is easily retrieved/located when required
  • Disseminate information requests to the appropriate person and monitor / chase responses to comply with legal deadlines
  • Assist the Information Governance Manager in other tasks
  • Scan Confidentiality Agreements and retain in the Master database
  • Take minutes at IG Steering Group meetings (a shared task with other IG Officers)
  • Present induction training to colleagues if required

In addition the post holder will maintain:

  • an exceptional level of confidentiality
  • Be computer literate and use to working with Microsoft Excel/Word
  • good working relationships with stakeholders
  • close working relationships with internal colleagues when helping to gather additional information relating to specific requests

Typically, behaviour is governed by the Data Protection Act 2018, GDPR, The Freedom of Information Act 2000 and other NHS/Department of Health confidentiality guidance regarding people’s information.

The position is based at The Trust Headquarters, reporting to the Data Protection Officer (Information Governance Manager).

Whilst we would like to assure you that SCAS endeavours to continue with the recruitment for this position as planned, please bear in mind there may be COVID19 related Government guidelines for us to adhere to that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

The government has announced that from 1 April 2022, all frontline NHS staff, health and social care workers, and volunteers working in England who have face-to-face contact with service users, will need to provide evidence that they have been fully vaccinated against COVID-19 unless they are medically exempt.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at SCAS we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview.

As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff. You can find out more information here –

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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