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NB: This vacancy closed to applications on 30/01/2022.

Senior Insight Manager

Job Reference: 891-CSU-5882VB-C

NHS South Central and West Commissioning Support Unit
Customer Development
£40,057 - £45,839 Per annum

NHS South Central & West – an NHS organisation that provides essential strategic and operational support to hundreds of NHS organisations across England – is looking for a dynamic Senior Insight Manager who will play a critical role in helping us shape the health and care solutions of the future.


  • Use your research skills to help us understand the changing healthcare landscape and the needs of health and care organisations and the millions of people they support across England.
  • Advise NHS leaders by providing insight to inform the development of essential new health and care services.
  • Join the NHS at one the most challenging yet exciting times in its history as it grapples with the changing needs of populations and recovery from the Covid-19 pandemic.

Sounds exciting? Then read on…

The Role:

As our Senior Insight Manager, you will have demonstrable experience assessing, analysing & mapping behaviours, trends and practice (based on qualitative data, not numerical) within a constantly changing environment (from both a national and international perspective) to develop business insight to drive commercially viable, value based customer solutions.

With exceptional, proven stakeholder management skills you’ll also (ideally) have a background in business development, marketing or consultancy.

Previous applicants need not apply.


All appointed staff will be assigned to the nearest base to their home location unless there is a justifiable case (e.g., customer site). SCW staff in-posts considered to be agile will not be expected to attend office space for general working but will be required to attend face to face meetings and collaborative working. Some of our sites have accessible parking provision which is free or paid for work purpose this not contractual entitlement.

We make every effort to contact all candidates to let them know the outcome of their application. If you haven't heard back from us within 2 weeks after the closing date, please assume that your application has not been successful.

The South Central & West CSU is one of the largest commissioning support units in the country, providing support and professional expertise for over 70 NHS and non-NHS customers, including clinical commissioning groups, NHS England, local authorities, foundation trusts, social enterprises and other health-related organisation’s.

We are an equal opportunities employers committed to attracting and retaining the best people in order to provide the best possible services to our customers. Our staff enjoys challenging, rewarding roles, supporting our customers to improve their local health and care services.

We want our people to fulfil their potential, so we offer a wide range of training, opportunities to gain qualifications as well as access to coaching, mentoring schemes and employee wellbeing and support for a healthy work-life balance.

SCW were selected as an NHS Employers Diversity and Inclusion Partner for three consecutive years 2015-2018 and are now proud to be Alumni of this programme.

Our values

Patients First





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