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NB: This vacancy closed to applications on 02/03/2022.

Part time Care Co-ordinator- Preston & Chorley

Job Reference: J125-A-21-3178

Employer:
gtd healthcare
Department:
Urgent Care
Location:
Preston & Chorley
Salary:
£18,657-£20,635

gtd healthcare have exciting opportunities available to join our team in Chorley and Preston as Care Coordinators (Non-Clinical).

As a Care Coordinator for,you will have an important role of being the first point of contact for healthcare professionals, patients and patients’ relatives accessing urgent and non-urgent care services across a number of CCG areas.

The role will involve collecting and recording information on a computerised system, coordination of the patient pathway throughout their visit, escalating any delays in treatment or concerns to local and head office operational and clinical teams.

Other duties include assigning clinical space, allocating break times, ensuring all clinicians have the relevant tools to carry out their clinical duties, ensuring data protection and patient confidentiality is maintained at all times full understanding of all service lines and working with clinical colleagues to ensure all patients are seen in a timely manner.

As a part time Care Coordinator, we can discuss shifts that you are able to commit to at interview and extra bank shifts can be picked up at your choice, which gives you flexibility. Shift times will either be: 8am – 1pm, 1pm – 6pm, 6pm – 11pm and then an overnight shift of 11pm – 8am. These shifts are available 7 days a week.

Applicants must have experience in a customer focused role, ideally within a contact centre/healthcare environment, and must be able to demonstrate excellent written and verbal communication skills with the ability to work under pressure. This role involves working on different systems therefore a good basic IT knowledge is advantageous.

Care Coordinators are expected to work flexibly across our two Urgent Treatment Centres which are Chorley Urgent Care Centre and Royal Preston Hospital, bank shifts can be applied for and approved by our local rota team. Full training will be provided by our supportive team.

If you have any questions about the role or would like to arrange an informal chat before applying, please contact our Operations Manager, Stacey Booth on stacey.booth@nhs.net




We put patients first – we understand that every person, every family and every community is unique; we always take the time to listen and we respond openly and honestly every time.

We look after our people – we understand that looking after our people helps them look after our patients. We have high expectations of our people and give them the training and support they need to perform exceptionally.

We give great quality care – we aim to meet the highest standards of excellence and safety all the time. If we can’t or don’t meet expectations we will honestly explain why not

We lead the way in transforming primary care – we use our experience and expertise to constructively challenge and suggest new and innovative ways of working, where we think this will improve health, healthcare and people’s experiences of it

We contribute to the wellbeing of our local communities – we aim to be more than a health care provider alone. We will look for opportunities to bring wider health benefits to the communities in which we work.

gtd healthcare is committed to providing equality of opportunity and applications will be considered on the basis of their suitability. All staff and volunteers are expected to share this commitment.
gtd healthcare is an NHS Pensions employing authority.



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