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NB: This vacancy closed to applications on 14/01/2022.

Dispensing Assistant (Part Time)

Job Reference: J377-A-21-2650

Primary Care Careers
Wickhambrook Surgery

Wickhambrook Surgery are looking for an Assistant to join their friendly, supportive dispensary team. This is new role with scope to develop skills in dispensing and / or administration in our busy GP Surgery.

The role is for 16.5 hrs over 2 days a week (Mondays and Fridays)

Monday: 09.00 am – 1.30 pm 2.30 – 6.00 pm

Friday:09.00 am – 1.30 pm 2.30 pm – 6.30 pm

A degree of flexibility to provide cover is desirable.

The following are the core responsibilities of the dispensary assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Acting as the focal point for patients, answering the dispensary phone and hatch
  • Collecting prescription charges in accordance with dispensary protocol
  • Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
  • Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
  • Safe disposal of returned and / or out of date medicines
  • Supporting the processing of repeat prescriptions, ensuring a 48-hour turnaround is achieved
  • Process prescription requests via email, phone, fax, face-to-face and online
  • Assisting the Dispensary Manager in the preparation of monthly returns
  • Maintaining a clean and safe working environment at all times
  • Maintain accurate records at all times, read coding entries appropriately


The successful candidate will need the following:


  • Good Standard of Education
  • Excellent communication skills
  • Excellent telephone manner with the ability to work under pressure
  • High levels of integrity
  • Ability to follow process and procedure
  • Experience in primary care desirable.


Wickhambrook Surgery is located in beautiful, rural Suffolk countryside, betwixt Bury St Edmunds, Newmarket and Haverhill, serving a patient population of approx. 5100 pts.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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