Wickhambrook Surgery are looking for an Assistant to join their friendly, supportive dispensary team. This is new role with scope to develop skills in dispensing and / or administration in our busy GP Surgery.

The role is for 16.5 hrs over 2 days a week (Mondays and Fridays)

Monday: 09.00 am – 1.30 pm 2.30 – 6.00 pm

Friday:09.00 am – 1.30 pm 2.30 pm – 6.30 pm

A degree of flexibility to provide cover is desirable.

The following are the core responsibilities of the dispensary assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Acting as the focal point for patients, answering the dispensary phone and hatch
• Collecting prescription charges in accordance with dispensary protocol
• Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
• Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
• Safe disposal of returned and / or out of date medicines
• Supporting the processing of repeat prescriptions, ensuring a 48-hour turnaround is achieved
• Process prescription requests via email, phone, fax, face-to-face and online
• Assisting the Dispensary Manager in the preparation of monthly returns
• Maintaining a clean and safe working environment at all times
• Maintain accurate records at all times, read coding entries appropriately

• Good Standard of Education
• Excellent communication skills
• Excellent telephone manner with the ability to work under pressure
• High levels of integrity
• Ability to follow process and procedure
• Experience in primary care desirable.

Wickhambrook Surgery is located in beautiful, rural Suffolk countryside, betwixt Bury St Edmunds, Newmarket and Haverhill, serving a patient population of approx. 5100 pts.