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NB: This vacancy closed to applications on 08/12/2021.

Head of Digital Transformation - Band 8c - Digital

Job Reference: 179-693-21-P

West Suffolk NHS Foundation Trust
Digital Transformation
Bury St. Edmunds
£65,664 to £75,874 pa

About the West Suffolk NHS Foundation Trust

At the West Suffolk NHS Foundation Trust, we want to tell your story. We want to help develop your career. With us, the opportunities are endless.

We strive to deliver the highest quality and safest care for more than a quarter of a million people. We aim to provide the right care, in the right place, at the right time – whether in the hospital or community settings across west Suffolk.

We deliver high-quality services in a variety of settings including people’s own homes, care homes, day centres, schools, GP surgeries and health centres, as well as the Newmarket Community Hospital inpatient unit and clinics, and our main site, the West Suffolk Hospital in Bury St Edmunds.

Join us – what will you #BeKnown for?

Key achievements

  • For the last two years the National Hip Fracture Database (NHFD) have rated us as the top hospital in England, Wales and Northern Ireland for meeting best practice criteria for patients treated for a hip fracture.

  • We’re among the top 10 hospitals in the country for hip, knee and joint replacement outcomes.

  • Our stroke services regularly achieve high ratings in the Sentinel Stroke National Audit Programme (SSNAP) scores.

  • We consistently achieve high early detection of cancer, and cancer survival rates in the NHS West Suffolk Clinical Commissioning Group area are the best in the east of England.

Head of Digital Transformation - Band 8c - Digital - 37.5 Hours per week - Permanent

West Suffolk NHS Foundation Trust delivers acute and community services to the people of Bury St Edmunds and the surrounding areas. It is a key part of the newly formed Suffolk and North East Essex Integrate Care System and is a teaching hospital for Cambridge University Hospital.


The Trust was awarded Global Digital Exemplar (GDE) status as part of the first wave of GDEs recognising its already advanced digital maturity. However, the journey to further digitalisation continues at pace. The Trust is also one of the Department of Health and Social Care 40 new hospital programmes and the digital programme is a key part of the developing plans for co-production of new ways of delivering care, recognising that a new building is only a part of the whole system.


The Head of Digital Transformation will play a key role in delivering the benefits and efficiencies that digital offers and fundamentally help transform the way we deliver care to our patients and local community.


The postholder will devise and implement transformation programmes for new and existing digital initiatives and identify opportunities for transforming how clinical services and corporate functions are delivered through the utilisation of technology and digital solutions. The postholder will be required to work closely with digital, clinical and operational teams to identify digital transformation opportunities and then produce and deliver plans to implement. This will include:


  • defining and implementing the transformative potential of digital initiatives including fully describing and realising the benefits and efficiencies expected
  • identifying and interpreting requirements of national, regional and ICS strategies (including Long Term Plan) and the opportunities that digital solutions offer within these.
  • reviewing and analysing incidents identifying quality and safety improvement opportunities arising from changes to existing and new digital solutions.
  • engaging staff and system partners in identifying opportunities for service redesign and how digital solutions could support these.
  • researching and understanding best practice on how digital solutions have transformed care delivery in other organisations (nationally and internationally) and interpreting how these could be implemented locally.

The postholder will be responsible for designing a digital transformation programme based on opportunities identified from above. The Head of Digital Transformation will then take day-to-day responsibility for driving the programme of digital transformation at each stage, from inception to post implementation evaluation. The prime responsibly is to ensure that the programme delivers the required outcomes, to the required quality within the constraints of time and cost.


The postholder will be accountable to the Director of Resources and report to the Chief Information Officer to ensure the delivery of objectives including ensuring that the Trust operates to maximum efficiency through a process of continuous improvement maintaining excellent relationships with staff across the trust.


Candidates will ideally have:

  • The ability to lead through influencing of clinical teams
  • A proven track record of delivery of large scale organisational transformation and change
  • Expert knowledge of change management techniques including LEAN, six sigma, business process engineering.
  • An understanding of workforce planning and role/structure redesign.
  • Significant experience of managing a clinical, social or equivalent service
  • Success in working collaboratively across professions and services
  • Significant budgetary management experience
  • Significant experience of managing staff
  • Knowledge of the NHS and modernisation agenda
  • The importance of successful partnership working


**In order to improve efficiency, all correspondence relating to this vacancy, including invitations to interview will be by email only, via NHS Jobs. Would you therefore please ensure you check your emails on a regular basis**


In submitting an application form, you authorise West Suffolk NHS FT to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.


CAR PARKING - This post does not entitle you to apply to park on the Hospital site. The Trust offer parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack.


If required to work on a weekend, the restriction does not apply Parking is allowed on site Saturday and Sunday please visit the car park office before you leave site and the car park team will validate your parking at the staff daily rate.


For posts that include “on call” duties successful candidates will be able to access on site parking for their ‘on call’ rostered days only. Please provide details of your on call days to the car park office who will validate parking at the staff rate on these days only.


All applicants should click on the link entitled “How will my application be processed?” prior to submitting their application form.


The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.



We will endeavour to notify you on the progress of your application. Please note that this could be via email or post; therefore you should ensure you regularly check your email account for new messages.

We are an equal opportunities employer, with a range of flexible working options.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS clearance (Disclosure and Barring Service - Police checks) will be required for relevant posts.

Final Salary Pension Scheme and Life Cover.

Key Worker Living Housing Initiative available to applicable staff groups.

We welcome applications from the Armed Forces community.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.

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