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Digital Development Manager

Job Reference: J130-A-21-1874

Cumbria Health on Call (CHoC)


We provide out of hours (OOH) primary care and Extended Access appointments to the population of Cumbria (500,000 people over a land mass of 2,613 square miles), working out of 12 clinical sites. Our core bases are:

  • Kendal
  • Barrow
  • Whitehaven
  • Carlisle
  • Penrith
  • Wigton

Rated as ‘Outstanding’ by the Care Quality Commission we pride ourselves on working as one team to deliver high standards. Our social mission is “to achieve excellence in the care of our patients by providing a safe and caring high quality service that’s easily accessible.”

Working for CHoC can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

This is a new and exciting opportunity to join the growing Digital team at Cumbria Health on Call.

The Digital Development Manager will be integral to the delivery of the organisation's technology requirements. As an experienced IT professional, the successful candidate will have demonstrable experience in data analysis, work with relational databases, delivering and training on IT systems and providing end-user support.

With the upcoming roll-out of Office 365 across the organisation, experience with this would be beneficial but not essential to the role, however knowledge of new digital communications tools and applications is a requirement.


The postholder will:

- Provide technical administration services to the key systems within the directorate and be a Subject Matter Expert (SME)

- Troubleshoot issues that arise with key systems within the directorate and take ownership of the issue through to resolution working with third party providers

- Proactively maintain key systems within the organisation for data and information collection

- Ensure development of directorate products are aligned with the organisation’s vision and strategy

- Execute / support delivery of system changes within the organisation, working collaboratively within the Digital and Operations team ensuring that all changes are implemented seamlessly and do not have an adverse impact on the stability of the systems

- Oversee the delivery of training / on-boarding for new users (and refresher sessions for existing users) on the effective use of systems within the organisation

- Support the delivery of the organisations performance management framework in the development and support of Business Intelligence reporting systems

Further information is included in the attached job description. If this opportunity is of interest and meets your skillset and experience, we would be delighted to hear from you.

Closing date 2th December

Interviews will take place on Friday 10th December

“Cumbria Health on Call Limited is a data controller and will process your personal data as part of the recruitment process. We take steps to safeguard your personal data and details of our processing activities can be found in our recruitment privacy notice which can be accessed via www. . If you would like a hard copy posting to you please contact us.”

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