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NB: This vacancy closed to applications on 08/12/2021.


Job Reference: 415-E21-713

Northern Devon Healthcare Trust
Sexual Health
£18,546-£19,918 per annum pro rata

Service: Sexual Health Service

Position: Receptionist

Hours Full time 37.5 per week

Devon Sexual Health Service are looking to recruit a full time Receptionist to join our admin & clerical team based within the NHS Walk-in Centre in central Exeter.

This is a busy environment and the successful candidate will require excellent customer care skills, the ability to multitask, and be able to provide a warm, friendly and efficient reception service to all visitors to the centre.

We work with a diverse range of patients and the post holder must be non-judgemental and demonstrate a positive self-motivated attitude with the ability to remain calm and professional at all times.

The successful candidate will work within a team of reception staff supporting the clinical services operating from the Walk-In Centre and will undertake a range of reception & administration duties to support the Lead Receptionist and clinical teams.

The ability to communicate professionally & sensitively with members of the public is essential for this busy role. Computer skills are desirable and training will also be provided on electronic booking systems used within the service. Hours will be worked on a flexible rota to cover service opening hours which will include some weekend, early evening and bank holiday cover. There may also be a requirement to work at locality clinics on a rota basis.

The Government has formally announced that it intends to introduce regulations that will require most healthcare workers to be fully vaccinated (1stand 2nddose) against COVID-19 by1stApril 2022.To achieve this the successful applicant must have had their 1stCOVID-19 vaccination by3rdFebruary 2022. Therefore, full COVID-19 vaccination will be a condition of employment unless an individual is medically exempt. We will ask for proof of vaccination during the recruitment process.

Closing date: 08 December 2021

The Royal Devon and Exeter NHS Foundation Trust (RD&E) and Northern Devon Healthcare NHS Trust (NDHT) are planning to formally join together in April 2022; subject to the necessary approvals from our Board, Governors and regulatory authorities. Over the last few years we have made good progress by working more closely together to tackle our shared challenges. However, both organisations believe that combining our strengths into a single organisation will put us in a stronger position to offer high quality, resilient services to the people of Devon now and in the future. Further information regarding the proposed NDHT and RD&E integration is available on each of the Trust websites.

Our values guide everything we do. At all times, we aim to:

  • Demonstrate compassion
  • Strive for excellence
  • Respect diversity
  • Act with integrity
  • Listen and support others

Our teams of care professionals work with patients and their families to support peoples’ independence, health and wellbeing. We provide support to avoid hospital admissions, and if an admission is necessary, we try to make each patient’s stay in hospital as short and effective as possible before working with them on a safe discharge home.

In our most recent staff survey, our staff voted us in the top 10% of NHS provider organisations to work for and we also came out as the top provider in the South West for our overall results. Our patients (through the Friends and Family Test) regularly report an average of over 95% satisfaction with our services.

Please note that we may close this vacancy early if we receive a high volume of applicants.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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