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NB: This vacancy closed to applications on 05/12/2021.

Health Records Supervisor

Job Reference: 349-COR-3671385

Manchester University NHS Foundation Trust
Health Records
NMGH, Manchester
£22,549 - £24,882 per annum

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 28,000 staff.

We are responsible for running a family of ten hospitals across seven separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services.

We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.

Our vision is to improve the health and quality of life of our diverse population by building an organisation that:

  • Excels in quality, safety, patient experience, research, innovation and teaching
  • Attracts, develops and retains great people
  • Is recognised internationally as a leading healthcare provider.

Health Records Supervisor

Deliver a health records service that puts patients first

Manchester University NHS Foundation Trust (MFT ) is the largest acute trust in the UK, with over 25,000 staff caring for over million patients a year. Combining 10 hospitals and community services from across Greater Manchester, we provide outstanding patient care and services.

Our ambition is to build on our leading initiatives and revolutionise the way we work together. That’s why we’re embarking on a programme of unprecedented transformation that will see cutting-edge digital solutions integrated across all our sites and services. This is an opportunity to develop your skills at the forefront of advances in healthcare management.

You’ll work in one of the most progressive an innovative Informatics departments in the NHS, backed by significant multi-million pound investment. From introducing enterprise-wide Electronic Patient Records (EPR) to data warehousing and business intelligence that support the decision-making of clinical and operational staff, we’re using technology to increase organisational efficiency and improve patient health outcomes.

The role

We’re moving rapidly from paper to electronic records across the MFT organisation, to help us provide better quality and continuity of care – wherever patients are treated. A key member of this ongoing transformation, you’ll co-ordinate and deliver a high-performing health records service, ensuring performance and quality are maintained, while seeking out new and more efficient ways of working. At the same time, you’ll manage a small Health Records Team, providing support, guidance and training to help them achieve their full potential.

Skills & knowledge required

With a background in customer service or administration, you’re likely to have some experience of managing people and performance in a multidisciplinary team environment. You’ll be capable of analysing situations and resolving a range of problems, which should include handling difficult circumstances such as customer complaints. You’ll also be good at planning activities and workloads in an environment where priorities can change. Your collaborative, team-based approach will ensure your success.

Sector-leading benefits

This major transformation will expose you to career-defining opportunities, further enhanced by access to high quality training and development initiatives. We will also provide you with a competitive benefits package that includes generous holiday entitlement, childcare support and a desirable NHS pension. Your work-life balance is important to us at MFT, so you will also have access to flexible working options (subject to the role and its requirements).

Diversity and inclusion at MFT

It is vital that our workforce is reflective of the population that we serve, so we hold an unwavering ambition to be a trusted employer for colleagues from every background. Discrimination has no place in our workplaces, so we celebrate diversity and we promote equality of opportunity. Joining an inclusive employer who values the contribution of every individual, you will find a workplace that is both friendly and supportive.

Apply to join us

If you’re ready to take on the biggest challenge of your career, and you have the relevant skills and knowledge to excel in this role, then we would be delighted to receive your application. Alternatively, if you’d like to discuss this role further, then please don’t hesitate to get in touch with us by emailing Michael Shenton, Health Records Service Manager at who will be able to answer any questions you may have.

Selection process

If you are shortlisted, you will be contacted by email with further details of the selection process.

If you are shortlisted, you can expect to hear from us within 5 working days of the advert closing.


For further details / informal visits contact:

Name Michael Shenton

Job title Health Records Service Manager

Email address

From 11th November 2021, it has been a mandatory requirement for Care Home workers to have had first and second COVID-19 vaccinations or to evidence medical exemption in order to comply with Government legislation.

From 1st April 2022 all NHS workers in England who have face to face or incidental contact with patients must have had their first and second vaccinations for COVID-19. Only those with medical exemptions will be excluded from this requirement.

This mandatory requirement may apply to this position. If it does apply, you will be asked to provide evidence of vaccinations / exemption as part of the employment checks if you are offered the position.

We may decide to close this vacancy earlier than the published closing date if sufficient applications are received.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction in the first 3 months following start in post. The amount of £26.85(standard disclosure) or £43.85(enhanced disclosure) If you wish to withdraw once a DBS application has commenced you will be still liable for payment.

MFT would like to develop a committed, flexible workforce that is able to adapt to the changing needs of the NHS. We aim to support employees who wish to work flexibly, to allow them to maintain a healthy work life balance and fair consideration will be given to any flexible working requests.

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.

We welcome applicants from the Armed Forces Community.

Please be aware that all roles at MFT(except Medical and Dental posts) are subject to a probationary period.

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