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Administration Team Leader – ROAR

Job Reference: J192-A-21-12466

Turning Point
Substance Misuse
Oldham & Rochdale
£23,000 - £26,000

Job Introduction

Rochdale and Oldham Active Recovery (ROAR) is looking for a highly organised, person centred, efficient administration team leader to join our dedicated team. The ideal candidate will have the skills to manage our clinical administration team and admin systems, including prescriptions, clinic diary management, communications to partners and service users, financial transactions, minute taking and effective all round administration support to the local management team. You will be an excellent communicator with a commitment to work as part of our multi-disciplinary team

You will be able to lead a team to focus on providing an efficient and quality service to colleagues and service users.

Role Responsibility

The administrative team are essential to the smooth running of the Rochdale and Oldham drug and alcohol service.  They undertake multiple invaluable tasks including clinical, data and general administrative duties. Your role, as an Administration Team Leader, will be to lead and support the administrative staff whilst also being a part of the leadership team and providing support to managers. 

The Ideal Candidate

You will have recent managerial, supervisory and administrative experience.  You will be able to demonstrate leading and developing a busy and varied team in two hubs.  You will need to be competent in managing work delegation and drive the administration team forwards.  You will need to be able to work as part of a team as well as being able to work independently. 

A high degree of self-motivation, flexibility, initiative and decision-making skills are essential.  You will need good problem solving, planning and organising skills.  You will need to be able to manage change and have a solution focused can do approach.  You will need to be able to communicate effectively and appropriately using a variety of means to build effective working relationships internal and external to the service. 

You will have excellent IT knowledge and skills, including experience MS Office as well as various experience of using database systems.  General duties will include diary management, HR responsibilities, support with contract management, attending and supporting with meetings. 

Essential Requirements:

  • Strong leadership skills
  • Experience of working in an administrative background
  • Experience of working in the health and social care sector
  • Experience of supervising team members
  • Excellent interpersonal, verbal and written communication skills are essential
  • Excellent knowledge of IT systems, including Microsoft Office
  • Ability to organise self and others to work to agreed deadlines
  • An effective multi-tasker with the ability to prioritise and handle multiple projects and daily activities.

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

  • Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
  • 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost
  • An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
  • Flexible working solutions to support your work-life balance
  • Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
  • Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
  • A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
  • Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
  • Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
  • A £200 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

As part of the fight against COVID-19 here are some of the measures we have in place to keep our team members and the people we support safe:

  • Enhanced Infection/Prevention Control Measures, including the use of PPE, social distancing and regular testing
  • Following all government guidance applicable to our services as a minimum and ensuring our teams are trained effectively
  • Strongly encouraging colleagues to receive a vaccination to keep themselves and those around them safe, enabling access through time off & covering transport costs
  • Regular updates, FAQs, myth busting from Turning Point’s clinical team as well as wellbeing seminars which provide support on a variety of topics

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

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