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NB: This vacancy closed to applications on 02/11/2021.

Call Handler

Job Reference: J180-A-21-406046

Central Advertising - General Practitioners
Midlands Medical Partnership

This advertisement has been placed by the organisation named in the 'Department' section above.

Should you require further information regarding this vacancy please contact the organisation direct.

Midlands Medical Partnership ( MMP) is a partnership of 16 GPs partners which provide NHS GP services to over 64,000 patients over 10 surgeries across Birmingham.

We are currently recruiting for a Call Handler to work at our Eaton Wood Medical Centre. The successful applicant will be expected to work 23 hours per week: shifts between 8.00am – 6.30pm Monday – Friday.

Reporting to the Clinical Contact Hub Officer, you will be responsible for providing an effective call handling service, dealing with enquiries from medical staff, patients and the general public, recording patient information and making appointments.

Working in a fast-paced environment and handling confidential matters, you will have effective communication skills, excellent attention to detail, a professional and courteous manner and ability to work under pressure.

The ideal candidate will be computer literate and adaptable in using different software.

Effective numeracy and literacy (GCSE Maths & English) is essential. Previous call handling experience is desirable.

If you are looking for a new challenge and an opportunity to make a difference, please ensure you complete the application form in full.

Partially completed forms will not be accepted.

We reserve the right to withdraw this vacancy at any time if there is a high volume of applications, therefore we would recommend that you submit your application as early as possible.


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