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Emergency Department Receptionist

Job Reference: 358-3533216-ESM

University Hospitals of Leicester
Leicester Royal Infirmary,
£18,546 - £19,918 per annum, pro rata

We are actively promoting flexible working options, helping you to manage a work / life balance”.

We are looking for enthusiastic and motivated individuals with a positive attitude to join and grow with our new and exciting Emergency Department Reception team at the Leicester Royal Infirmary. If you love working with people on a daily basis then this is the job for you!

You must have relevant experience working in an admin and clerical role and experience of dealing with the general public and members of staff. We're looking for somebody who excels entering data under pressure with accuracy, and shows great customer care when doing so!

You must have the minimum or equivalent of GCSE Grade C or above in English and an IT qualification is desirable. A working knowledge of the hospital systems Hiss/Patient Centre/Nervecentre would be desirable although by no means essential as training and support will be offered to all successful candidates.

You will possess excellent written & verbal communication skills, the ability to work as a team member and on your own initiative and be able to prioritise your workload without compromising attention to detail.

You are subject to the requirements of the Data Protection Act and must maintain strict confidentially in respect of patient’s and staff’s records.

This is a 24 hour service working over 7 days covering a variety of shifts i.e. nights, long days, weekends, including bank holidays. It is expected the post holder will be aware of this and will work the range of shifts on a rota agreed 6 weeks in advance (as a minimum).

Previous applicants need not apply

For further details / informal visits contact:

Name ~ Paul Davis

Job title ~ Admin Manager

Email address ~

Telephone number ~ 0116 258 7225

Vacancies will close early if a sufficient number of applications are received.

Applications are transferred to TRAC, by completing an application you authorise the transfer of your data. Emails regarding applications will be sent via TRAC.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria will be interviewed if indicated you wish to be considered under the Disability Confident Scheme. If you require any reasonable adjustments please make the recruitment services team aware as soon as possible. Appointments will be made on merit.

Disclosure and Barring Service Check (DBS)

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order)1975 a submission for Disclosure to be made to the DBS

COVID 19 Risk Assessment

Due to Covid 19 we have introduced a staff risk assessment into our pre-employment process.

This is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavour to make reasonable adjustments to accommodate this.

Tier 2 Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-UK candidates may not be appointed if the Trust is unable to satisfy the Home Office Visa requirements or there is a appointable applicant who already holds the right to work in the UK.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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