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NB: This vacancy closed to applications on 15/10/2021.

Admin Team Lead

Job Reference: 816-971

Community Administration
£22,549 to £24,882

NAViGO Health and Social Care CIC provide health and social care services to a population of 158,000. We are a progressive and ambitious organisation that aims to support those living with a mental health illness, their carers and families in the simplest and most effective ways. We are different because we know working with the same methods doesn’t work forever; and we will continue to challenge the way we do things to create the best services that are centred on the people who use them.

Working together across Humber, Coast and Vale


Why should you work for us?

  • CQC overall rating GOOD 2019 – with two services rated Outstanding
  • We are ranked as one of the top 100 best large Companies to work for in the UK 2021 and in the Top 10 Health & Social Care company to work for 2021 UK.
  • We are one of the top 35 best companies to work for in Yorkshire and Humber region 2021
  • Outstanding national NHS Staff Survey 2020
  • Crisis Home Treatment service for older people accredited by the Royal College of Psychiatrists’ 2018
  • Awarded for ‘Excellence in DBT’ from the Association for Psychological Therapies 2018
  • 'Highly Commended' organisation in the James Legal Solicitors Inspiring Business 2019 Awards
  • NAViGO Simply You team crowned Heart Awards Business in Community winners 2018
  • Performance Team ‘highly commended’ in the best use of data category - Health Tech Awards 2018
  • Mental Health category winner - Medipex Awards 2018
  • Mental health services in North East Lincolnshire have been rated as amongst the best in the country by the people who use them


We really are different; we’ve purchased a garden centre and a caravan. Why? We’re growing and improving our services year on year; which means we also have to work hard at finding new ways to make our service sustainable. This social enterprise is about working together with local people to create services that are owned by the community, supported by it and loyal to it. It’s challenging, it’s exciting and we want like-minded people to join us. If you think that’s you, take a look at the job specification


Admin Team Lead 37.5 hours per week – Monday – Friday 9am-5pm

Job share considered


Band 4 – Community Mental Health Services


CMHT is undergoing significant expansion and as such, we are in taking account of current service redesign looking at increasing our community admin capacity”


We require an Admin Team Lead to join the Administration Team within the CMHT service. We are very proud of what our team has achieved so far, and we feel that this is in part, due to the qualities of each team member and how each individual fits together to form our very effective team. You must value team working and be able to engage with people at all levels to be successful in this post.


The post-holder will also have responsibility for supervising some of the administration staff based within the admin team. The post-holder will provide diary management support to the Medics team within area of service.


The post-holder will also be expected to undertake all aspects of admin support including minutes of meetings, typing of various documents etc and supervision of admin staff. The post-holder will the successful candidate will have excellent interpersonal skills and be able to communicate with individuals at all levels. You will need to be able to time manage effectively and have the ability to prioritise your own workload. You will be working as part of a team but will need to be able to work on your own initiative. Part of this role will be to interact with our service users, clinicians and outside agencies, so you will need to establish an understanding of Mental Health, and be able to show empathy and understanding at all times.


Due to the nature of this post, the post holder should have a high level of tact and diplomacy and strict adherence to the rules of confidentiality in this sensitive area of work is a requirement. Word processing skills to RSA III standard or equivalent are essential, together with the along with a working knowledge of Microsoft Office. Audio skills are also desirable. In addition you should possess excellent communication skills, have a flexible approach to change and challenges, and a sound educational background. Supervisory experience is desirable.


We will offer the successful candidate a training and support tailored to their individual needs. This will involve general mental health training and specific administration training. We will ensure that as part of your development within this role, that you receive supervision as NAViGO policy.


All positions are subject to the receipt of satisfactory references and medical clearance. Evidence of valid professional registration and appropriate DBS clearances will also be required where relevant. All posts will also be subject to successful completion of a 12 week probationary period.


Please note that all new employees joining NAViGO will be able to contribute to the NHS pension.


This post is classed as exempted for the purposes of the Rehabilitation of Offenders Act 1974, even those convictions that are classed as spent must be declared on your application.


We will ensure that all applicants are contacted within 2 weeks of the closing date.


Navigo will keep details of unsuccessful applicants on file for a period of 6 months. Where further positions arise which we believe may be suitable we may contact those applicants with information and to advise of the further vacancy, should they wish to apply. Application at this subsequent stage/position would be voluntary and via open competition. Applicants may opt out of this by informing the recruitment team via NHS Jobs if they do not wish for details to be retained for this purpose.


NAViGO CIC takes its responsibility for the Safeguarding of Children & Adults at risk seriously. Every member of staff must comply with the NAViGO Safeguarding policies.






Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

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