Return to search

NB: This vacancy closed to applications on 07/10/2021.

Urgent Community Response Services Manager

Job Reference: 371-CHW1085

Berkshire Healthcare NHS Foundation Trust
Adult Services Management, The Old Forge
£56,609 - £65,707 per annum (incl of HCAS)

These are the values that we live by at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Please find attached the behaviour framework that underpins these values for this job role.

Band 8b Services Manager: Urgent Community Response Services. The Old Forge, Wokingham

About the Job:

The post holder will have overall management responsibility for the multi-disciplinary team of staff providing Urgent Community Response (UCR) services, including the consultant geriatrician, advanced nurse practitioners, registered mental health and general nurses, paramedic practitioners and therapy staff from a range of disciplines.

They will work collaboratively with systems partners to support the management of the cost of care across the system, through reductions in NELs, and A&E attendances from people residing in their usual place of residence, including care homes.

The role will include:

  • Overseeing the operational management and provision of all the elements of urgent community response and care home support across Berkshire West.
  • Leading the relationship building with key stakeholders across the health and social care economy.
  • Representing Berkshire Healthcare at relevant meetings including Ageing Well meetings, Berkshire West ICP Care Homes Strategic Performance Group, Care Home Programme Steering Group
  • Having responsibility for clinical service budgets to ensure delivery of high quality, responsive and cost-effective service

The post holder will act as a lead for the Urgent Community Response services and will be a role model providing strong leadership, support, and guidance, underpinned by sound clinical practice to their direct reports and teams. They will be available to give assistance, advice, and support in operational issues relevant to UCR, to other services across Berkshire.

The ‘must haves’ for you to be considered for this role

  • Professional registration with significant post qualification experience.
  • Experience of managing community teams
  • Change management experience
  • Demonstrable leadership and positive role modelling

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.

If you recognise yourself in these requirements, please apply, showing clearly how you meet the person specifications. Call Obiageli Okongwu, Head of Community Networks, Long Term Conditions and Frailty on 07500087486 for any queries regarding the post.

Closing date for applications is 7th October 2021

Interview date is 18th October 2021


We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Berkshire Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.


Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

SAFERJobs To stay safe in your job search we recommend that you visit SAFERjobs (, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

  • Disability Confident Committed
  • Employer Recognition Scheme Bronze
  • Smoke Free Logo
  • Stonewall Logo
  • Apprenticeships Logo
  • CQC Outstanding