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NB: This vacancy closed to applications on 29/09/2021.

Ward Co-ordinator

Job Reference: J223-A-21-2299

The London Clinic
Customer Services
Up to £25,000 per annum

We have an exciting opportunity for a Ward Co-ordinator to join our team here at The London Clinic, and work across various surgical/medical Nursing floors including, Oncology Inpatients, Orthopaedics & Gynaecology. This role is based at our Hospital site in Central London (close to Regents Park & Baker Street tube stations) with a competitive salary on offer up to £25,000 per annum.

Established in 1932, The London Clinic is one of the UK’s largest independently owned non-profit hospitals, with state-of-the-art facilities located on Harley Street. We have circa 1300 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise.

Job Description

To take a lead role in providing administrative support to the Nursing Team to ensure they make the best use of time in the clinical area. You will also ensure the smooth running and efficiency of the ward/unit whilst upholding the philosophy of the Clinic and the ward/unit.

  • Job Type: Full Time, permanent position.
  • Hours: 37.5 Hours per week; 5x shifts p/week, covering the service within 7am to 8pm; Monday to Sunday.
  • Benefits package: We offer a comprehensive package including a contributory pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), as well as a wide range of other benefits. We also offer excellent career development opportunities.


Duties & Responsibilities

  • Meet and greet all patients and visitors to the unit in a friendly and polite manner and answer all telephone calls.
  • To prepare patient medical folders and related documentation for patients prior to admission, this includes printing patient labels and ID bands on arrival.
  • Prepare pathology request forms with accurate details of blood tests required prior to admission, and ensure that all pathology test results are filled and printed out as appropriate.
  • To manage the daily Ward Concurrent Review (authorisation for length of stay) received from the Patient Liaison team. You will ensure the required updates are obtained from the nursing team and communicated to the Patient Liaison team.
  • Organise appointments for x-rays, ECG, echocardiograms, blood tests as instructed by the Consultant or Nursing Team, as well as liaising with the consultant and medical secretaries in arranging follow-up appointments for each patient.

Skills & Experience

  • Previous experience as a Ward Co-ordinator / Receptionist in a similar hospital setting or a 4*-5* hotel or corporate front of house setting.
  • Knowledge or experience of working in an office and / or customer care environment, undertaking administrative duties.
  • Excellent communicator who is adaptable and has good attention to detail and problem solving skills.
  • Good inter-personal skills who is calm, methodical, self-motivated, and can work successfully in a multi-disciplinary team or his/her own.


The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised healthcare, and deliver our three core values of; Caring, Inspiring and Pioneering. We are an organisation that has charitable status and this helps us to drive forward our mission of reinvesting our income to deliver better patient outcomes.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

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