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NB: This vacancy closed to applications on 22/09/2021.

System Escalation Manager - Band 7

Job Reference: 710-WSCCG175

Employer:
West Suffolk and, Ipswich and East Suffolk Clinical Commisioning Groups
Location:
Ipswich
Salary:
£40,057 to £45,839 pa

The NHS Ipswich and East Suffolk, West Suffolk and North East Essex CCGs plan and buy healthcare services for over one million people. Working within a total budget of £1.5bn per year, we serve some of the poorest and wealthiest communities in the UK.

This is an exciting time to join us. Our three CCGs - each rated 'outstanding' by NHS England - are joining forces.

In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes

We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.


Previous applicants need not apply

 

System Escalation Manager - Band 7

37.5 Hours Per Week

Permanent

Work base: Endeavour House, Ipswich or West Suffolk House, Bury St Edmunds

 

We are looking for a keen health or social care colleague to join our responsive team in supporting patients to get to the right place for their care. We support all providers across our Integrated Care System (ICS) from operational through to executive level as well as linking to regional NHSEI colleagues. The team provides proactive and reactive support to system partners to improve patient flow and escalation across the ICS. You will be a key point of contact for ICS colleagues for daily operational issues across primary care, urgent and emergency care and discharge. You will also support key areas of work such as High intensity users, ambulance handover and transport, local alliance working and support planning for key periods of high demand and assurance returns for our ICS Governing bodies and regulators.

This role is uniquely placed to provide you with valuable operational experience across multiple providers of health & social care and has close links to our resilience planning. The team works flexibly covering core hours Monday-Friday with a mix of home/ office and on site with provider working.

If you are patient focussed, have good communication skills and can make effective decisions please contact Anita Taylor on 07943 503291 for an informal discussion about the role.

 

 

Just over 1 hour by train from London, 1 hour by car to Stansted Airport, 45 minutes from your connection by overnight ferry to Holland; Suffolk inspires everyone, from George Orwell who adopted the name of one of our rivers, to the Suffolk coast and heaths, the inspiration for the composer Sir Benjamin Britten.

From the east to the west, under impressive skies, the varied landscape of Suffolk changes subtly.

Stretching north from Ipswich and Felixstowe, the Suffolk Coast, (with five sailing havens), and heaths has miles of Heritage Coast set in an Area of Outstanding Natural Beauty with beautiful beaches, stunning countryside and charming market towns for you to discover. The Ipswich waterfront is a beautiful ‘jewel in the crown’ and seamlessly blends moored yachts, the iconic university building, a working port, modern apartments and the alongside a lively mix of retail, bars and restaurants. Beyond this, Ipswich has three theatres, a thriving retail area and an abundance of independent boutiques and eateries in some of the most historic and architectural buildings in Suffolk.

Inland are undulating fields, enfolding picturesque villages and slow-flowing streams. Some of the finest ancient woodlands can be found in this part of Suffolk, an area that abounds with ancient market towns, including Bury St Edmunds and Lavenham hardly changed since its heyday as an important Middle Ages wool town.




Once we have received sufficient applications the job will close so if you are interested you are advised to apply immediately. Applications are welcome from all sections of the community

You are advised to read all of the attached documentation before completing your application form including the:

  • Job description and person specification as your application will be judged against this criteria

  • Key Benefits & Information Sheet which details pre-employment checks required and the benefits of working with the organisation (including pension information)

  • Disclosure and Barring Service information sheet if a DBS is required

We operate a probationary policy and all staff new to the NHS will be subject to a 6 month probationary period.

Please note we do not reimburse travel expenses relating to interview attendance

If the post you are applying for requires any level of professional qualification or professional registration you will be required to bring evidence of this to interview and at appointment stage.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. We are also committed to promoting Equality and Diversity in all areas of the organisation and through our policies we aim to encourage, manage and value diversity to ensure equality for all.

If you are short listed for interview, details will be sent to you by e-mail via the NHS Jobs website. You are therefore advised to check your e-mail (including your junk folder) and your NHS Jobs account on a regular basis

We look forward to receiving your completed application form



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