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NB: This vacancy closed to applications on 05/10/2021.

Emergency Dispatcher

Job Reference: 247-AOC-DISPREED-0921

East of England Ambulance Service Trust
£22549 per annum pro rata

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.


EEAST is currently recruiting for Emergency Dispatchers on a Full Time, temporary basis via agency.

We are appointing temporary workers through Reed.


To manage and initiate effective and efficient deployment of emergency resources, in response to requests for service from the public in accordance with the system status plan where appropriate. You will also be taking 999 calls on over flow from time to time so must be open to this.

You will be forming part of a team of Dispatchers who each provide management of front-line Trust resources over a specific geographical area, covering as a whole, the East of England region on a 24/7 basis (365 days per year) working rotating shifts.

Skills & Experience Required:

We need individuals who have a good standard of education to include 3 GCSEs at Grade C or above (including English Language), or equivalent qualifications or experience, and good computer literacy. Administrative experience is a must and desirable transferable skills. Candidates will need to pass two online assessments and carry out enhanced background checks. You will also need to be immediately available to start work with no prebooked commitments, and have a full UK driving license and access to your own vehicle (due to company location).  

Please note EEAST is not taking direct applications through NHS Jobs. You must apply through Reed.

Go to the Reed website and search using the reference: 44033002 to apply.

We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).

Please note that if you have not had a response from us after one month of submitting your application, you have not been shortlisted for interview.

All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.

If you have a disability and wish to send in an alternative format of the application form please contact the Recruitment Team on 01234 243200

The Trust reserves the right to close this vacancy before the advertised closing date if a large number of applications are received. If you would like to apply for this position then please keep this information in mind when preparing your submission.

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