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NB: This vacancy closed to applications on 20/10/2021.

Covid NPFS Operations Director

Job Reference: 195-21-242-MAD

South Central Ambulance Service
195 11 National Pandemic Flu Service
SCAS base / Home working
£78,192 to £90,387 pa

Covid NPFS Operations Director

Band 8D

Fixed Term / Secondment (ending 31st March 2022)


Due to the current post holder having a period of extended leave, we would like to recruit a highly competent, experienced and flexible Director of Operations to support our highly acclaimed and innovative national pandemic health emergency services. You will be creative, able to think on your feet and experienced in dealing with NHSE, DHSC and PHE policy makers and commissioners.

Heading up national live and dormant pandemic health and vaccination services, you will manage a large team, budget and report directly to the SRO and Executive Director.

You will have an opportunity to be the face of SCAS and our Pandemic Services in the national arena and will be pivotal in delivering a large part of the national pandemic response. The role works across the UK and crown dependencies.

You will have considerable operational experience of remote, digital and contact centre enabled health care, understanding how to commission, manage and evolve these types of services with our contact centre staff providers.

This is a huge opportunity for the right person who wants to hold a national role and be a significant part of the NHS pandemic response. You can expect executive support and exposure to SCAS Board and commissioner programme boards. Working currently at or immediately sub Board level would be advantageous.


Please contact Penny Long ( to discuss this rewarding and novel opportunity to lead our national pandemic services.


Whilst we would like to assure you that SCAS endeavours to continue with the recruitment for this position as planned, please bear in mind there may be COVID19 related Government guidelines for us to adhere to that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets) Here at SCAS we are proud to have a workforce that reflects the diverse community we serve.

Communications regarding your application will be sent via NHS Jobs to your inbox. Please look out for e-mails from us relating to your application.

We do require three years’ worth of references (with no gaps) please be sure to provide sufficient information in the referencing section of your application form. We will only contact your referees after we have offered you a job.

The benefits bits:

  • Starting holiday entitlement is 27 days per annum, pro rata, plus bank holidays;
  • USH is paid in line with section 2;
  • All employees are automatically enrolled into the NHS Pension scheme (or NEST);
  • We operate from a comprehensive set of policies;
  • We operate regular staff surveys and our staff are encouraged to develop transferable skills and experience;
  • We work in partnership with our trade unions;
  • Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview;
  • As an employer of choice, we value the wellbeing of our staff and have support networks in place to offer assistance as required;
  • South Central Ambulance Service has a Freedom to Speak Up Guardian and a Freedom to Speak Up Policy. We believe that effective speaking and listening up arrangements protect patients and improve the experience of patients and NHS workers.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.

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