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Information Systems Config and Support Manager

Job Reference: 449-CP984

Solent NHS Trust
Information Systems Team
£32,306 - £34,172 p.a pro rata

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

  • To deliver great care that is safe, simple and easy to access
  • To be a caring, flexible and supportive place to work
  • To deliver the best value for money

We are looking for a vibrant, articulate and highly motivated individual to join our Information Systems team. You will act as a Patient Systems Configuration & Support Manager, managing all clinical applications support across the trust as well as leading a config and support team of analysts. You will ensure access and system resolutions are done in a timely and efficient manner.

The Information Systems Config and Support team provides configuration, smartcard support and resolution to clinical access issues to approximately 5000 end users of SystmOne, eQuest, eDocs, Inform and Summary Care Record to name a few.

You will need to work closely with all services across the Trust and the rest of the Information Systems team, as well as the Data Warehouse, Performance and Business Intelligence teams.

The successful applicant will oversee Smartcards, Clinical Applications including TPP SystmOne, Inform Sexual Health and R4 Dental. You will also manage access to non-Solent hosted systems, including PACs, NHS e-Referrals, Summary Care Record, and other local acute clinical applications.

This is an exciting opportunity that will present different challenges every day. You must be highly skilled and be able to use your own initiative. The post will suit an individual that has excellent organisational, management and communication skills and is able to work autonomously, within the boundaries of the role, as well as, being part of a team. Essential knowledge to include system release management and change management. It is essential you have TPP SystmOne knowledge, and desirable, Inform and R4.


For more information on the post, please contact Claudia Ramos at


We will contact you via NHS Jobs if you are shortlisted for interview.Candidates selected for interview will be contacted before the given interview date; therefore you should check your emails regularly including junk mail folders.

Note about shortlisting/interviews:

Due to the global COVID-19 pandemic, and the associated restrictions in place, we are currently unable to schedule interviews as we normally would. Therefore interviews will be held virtually until further notice. Please be assured that we will be in touch with details of the arrangements. We will endeavour to keep delays to a minimum but shortlisting may take longer than usual, dependant on staff availability.Thank you for your patience and understanding at this time.

The Rewards

Solent NHS Trust offers a competitive starting salary and access to a wide range of employee benefits:

  • 27 - 33 days annual leave plus bank holidays (for permanent staff) - pro rata for part time
  • Pay enhancements to reward out of hours working
  • Ability to join the generous NHS pension scheme
  • Purchase of additional annual leave
  • Training and development opportunities
  • An extensive health and wellbeing service
  • Flexible working options
  • Free yoga, pilates and mindfulness classes
  • NHS discounts from leading retailers
  • Opportunity to purchase a public transport annual season ticket - 11 month repayment period

Our commitment to equality, diversity and inclusion starts with our people; shapes the way we deliver our services and the way we build our teams. We welcome candidates from diverse backgrounds to help us deliver great care to all of our communities.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.

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