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NB: This vacancy closed to applications on 15/08/2021.

Call Handlers

Job Reference: J306-A-21-1562

Mountain Healthcare Ltd
£10ph + Unsociable Hour Enhancements

Call Handlers

We are a healthcare company providing forensic services across the country. We are looking for experienced call handlers to work in our 24/7 call centre based in Braintree as a Pathway and Support Coordinator. The role is based in a contact centre, providing support for victims of sexual assault and rape, dealing with professionals such as police and social care and facilitating forensic examinations at one of our centres.

The right candidate needs to be able to multitask and work well under pressure. It’s a very busy role, where no two day it the same. IT skills are essential.

We are ideally looking for people who are able to work a variety of shifts over a 24 hour period.

Key benefits include:

  • Starting at £10.00 per hour with enhancements for unsociable hours.
  • The possibility to remote work once passed probation.
  • Flexible working pattern.
  • Newly refurbished offices with free parking onsite.
  • Bonus scheme.
  • Progression opportunities.
  • Life Assurance.

A job description has been attached for further information.


Mountain Healthcare are an equal opportunities employer.

Mountain Healthcare is committed to the safeguarding and promotion of welfare of children, young people and adults at risk. Therefore, all successful candidates will subject to pre-employment checks, including an Enhanced DBS Check, and 2 satisfactory employment references.

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