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NB: This vacancy closed to applications on 13/08/2021.

Hotel Services Assistant

Job Reference: 185-A-21-94147

Royal Devon and Exeter NHS Foundation Trust
£18,005 - £19,337 per annum pro rata

We offer a fantastic benefits package with competitive pay rates with annual increases, annual leave of 27 days increasing to 33 days after 10 years, access to the NHS Pension Scheme to which you and the Trust contribute. Our Medical workforce has separate arrangements. Alongside this there are extensive training development opportunities with paid mandatory training, support for flexible working and access to an On-site Ofsted graded ‘Outstanding’ Nursery. We promote a healthy work life balance, provide an Occupational Health Service to support you at work and have a number of NHS discounts available either directly through ourselves or online through NHS Discounts. As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more!

The Royal Devon and Exeter NHS Foundation Trust (RD&E) provides Acute and Community services across Exeter and East Devon serving a population of more than 450,000 people. In our latest CQC full inspection of our services, the RD&E received an overall rating of “good”. We were rated as “outstanding” for our Emergency and Critical Care services, and for Caring Trustwide.

The Royal Devon & Exeter NHS Foundation Trust has been ranked as the joint best performing non-specialist Trust in the country for overall patient experience of care in the 2016 Care Quality Commission (CQC) Adult Inpatient Survey.

The main hospital site is in the historical Cathedral city of Exeter that has abundant family amenities and beautiful surrounding countryside. It is situated in the middle of the South West Region with easy access to the countryside and coast of Devon and Cornwall. It is well served by rail, road and air links. Good educational facilities such as the University of Exeter and good Ofsted rated schools are available locally. Our Community sites are equally well positioned and are a good place to work.

Enjoy a good quality of life in the South West and be part of our caring workforce.

Band 2 Hotel Services Assistant – Honiton


A little about the Post as follows:


The post is:

  • Hotel Services Assistant at Honiton
  • 1 x 20hr per week post including working weekends
  • Required to work to a two week rota pattern, which is the same for the time you are with us (so you can plan your life around it)
  • Covers 3 different shift patterns (early, middle, late) and you will be expected to work all 3 of these shifts in your two week rota
  • These cover between the hours of 6.00am and 8.00pm
  • Normally shifts will be between 4-6 hours per shift


The role is a multi-skilled role and staff are required to carry out a range of duties including cleaning, catering and portering type duties.


I cannot stress how extremely physically and mentally demanding this role is.

You need to be very able bodied as you will be required to bend, kneel to get under furniture, beds etc.

You will be on your feet for most of the shift, I cannot stress enough how physical the role is.



This will be the cleaning of clinic rooms, kitchens, admin offices, toilets etc.



There is currently no catering at the site, however if this changes in the future then you will be fully trained and will be expected to complete any tasks associated with this.

I should note that we use a cook / freeze process from an outside company.



This will be the lifting of waste bags and manoeuvring of large trollies around the site.


You are entitled to annual leave of 27 days pro rota per annum which equates to 108hrs.

You will also be entitled to Bank Holidays which for a 29hr post equates to a further 32hrs.

Giving a total of 140hrs


The starting pay for a Band 2 is £18,005 per annum pro rata


We have 10 other sites around Devon and also the acute site in Exeter, therefore more hours could be worked at these sites as overtime including weekend working which means enhanced pay


You will need to attend a 3 day induction before starting with the Trust.



Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***



This post is being offered as Northern Devon Healthcare NHS Trust and the Royal Devon and Exeter NHS Foundation Trust continue to develop our long standing partnership with a view to becoming a single integrated organisation across Eastern and Northern Devon. Working together gives us the opportunity to offer unique and varied careers across our services combining the RD&E’s track record of excellence in research, teaching and links to the university with NDHT’s innovation and adaptability.

Privacy Notice

During the course of this recruitment process, the Trust will be collecting your data and processing it in accordance with relevant Data Protection Legislation. Please see our website for more information with regards to the Trust’s Privacy Notice (RD&E website - Information Governance page). This Privacy Notice is designed to provide you with further information on how we will be using your data for this purpose and to comply with the relevant legislation.

The Royal Devon & Exeter NHS Foundation Trust will contact previous employers to confirm employment history to cover a period of at least 3 years. The Trust is only able accept written references; these will be requested via email. One of your referees must be your current line manager and all references must cover the previous three years work or study history.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas.

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