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NB: This vacancy closed to applications on 10/08/2021.

Engagement, Involvement and Insight Manager - Bank

Job Reference: 877-CSU-3353705BK

Midlands and Lancashire Commissioning Support Unit
£38,890 - £44,503

We currently have an exciting opportunity for an Engagement, Involvement and Insight Manager to join our Engagement, Involvement and Insight team at NHS Midlands and Lancashire Commissioning Support Unit's Communication and Engagement Service.

We are keen to hear from candidates who have a background in project management and are passionate about making a difference.

You’ll be part of our specialist Engagement, Involvement and Insight team, so we’re looking for a team player who can join us in helping to achieve success for our customers.

You are likely to have:

  • Significant experience of successfully operating in a politically sensitive environment
  • Demonstrated experience of co-ordinating projects in complex and challenging environments
  • Experience of monitoring budgets and business planning processes
  • Excellent stakeholder management – both internal and external.
  • Numerate and able to understand complex financial issues combined with deep analytical skills
  • Lead on designing and planning engagement and involvement activities and events.
  • Experience of the designing, management and reporting from large databases and data from a variety of channels across stakeholder insights and engagement (e.g. Datix and Elesurvey).
  • Flexible approach to work

The job role will involve working remotely.

For further details / informal visits contact:

Name: Stephen Williams

Job title: Consultant and Head of Engagement, Involvement and Insight | Communications and Engagement

Email address:

Telephone number: 07702 683 832


In the event of exceptionally high levels of response, we reserve the right to close the post before the closing date. You are advised to submit your completed application form as soon as possible.

All correspondence at each stage of the process (including any offer packs) for employment will be sent to you via the email address you applied from, please ensure you check your emails regularly. Please check your junk / spam email folders for any further communication regarding your application.

Additional information relating to the role can be found in the Job Description below. Please note that candidates will be shortlisted against the criteria outlined within the Person Specification (also below), therefore, to avoid disappointment please ensure you meet the requirements of the role before applying and that you are able to demonstrate these requirements throughout your application form.

If there is a salary range and band displayed on this post the salary is determined in line with the national Agenda for Change Terms and Conditions of Service. Please Note that new entrants to the NHS will normally commence on the first paypoint of the relevant band. If this is not clearly visible on the advert the salary for this role is not Agenda for Change.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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