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NB: This vacancy closed to applications on 27/08/2021.


Job Reference: J78-A-20-7112

DHU Health Care CIC


We have an exciting opportunity for an experienced NHS 111 Senior Clinical Performance Lead. You will provide overall clinical and performance management of the NHS 111 Services across Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, and Milton Keynes and will help to lead the development and delivery of high quality services within the company’s strategic vision. Key responsibilities include adherence to contractual and regulatory performance and quality standards, making improvements to patient experience, service quality, and supporting the delivery of high standards of patient care.

  • A person to lead, and be accountable for, the clinical delivery of all NHS 111 Services to a quality which is compliant with national and contractual standards.
  • Someone with commitment to excellent patient care and services in the health sector.
  • To lead a coherent, dynamic, motivated, well trained and skilled team that is capable of meeting the quality and effectiveness targets for the NHS 111 business in a sustainable way.
  • To lead and direct supportive performance management processes and analysis that enables excellent patient care to be established and maintained.
  • To lead and direct continual quality and efficiency improvement and innovation in care delivery processes.
  • To support development of strategic projects with input and implementation of necessary changes to support the growth of the company.
  • To develop, implement and maintain the clinical workforce plans for the NHS 111 service to ensure the provision of sufficient resource, of the necessary competence, at all times to deliver a high quality service

Who you will need to be: -

  • Excellent interpersonal and communication skills
  • Ability to manage change at a senior level
  • Highly developed leadership skills
  • Delegation skills
  • People Management
  • Ability to use initiative and problem solving skills
  • Effective time management – strong organisational skills
  • Ability to drive quality improvements through re-defining structures and processes
  • Flexibility to meet service needs
  • Personable, professional, and capable of making positive connection with other Senior Managers.
  • Tenacious completer finisher.
  • Enthusiastic with energy and drive.
  • Creative and Innovative thinker.
  • Proactive and positive especially in relationship building.

Previous applications need not apply.

DHU Health Care CIC is committed to Equality of Opportunity and welcomes applications from all sections of the community.

DHU Health Care CIC is committed to safeguarding and promoting the welfare of Adults, Children and Young People and expects all staff and volunteers to share this commitment.

DHU Health Care CIC

Registered in England Number: 05834163

Registered Office: The Johnson Building, Locomotive Way, Pride Park, Derby, DE24 8P

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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